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Member cannot register/login as email addy taken

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Solved Member cannot register/login as email addy taken

Post by lil_ldy on December 22nd 2010, 12:31 am

I hope someone can help me please.

As above...

I have a member who was registered previously on my forum, I then changed the forum name and now he cannot login or register. When he tries to register it says his email address is already taken, so he must obviously already be registered; I tried to find him in my member list to check his username but he's not even in the registered members list for me to find him to check.

How can I solve this?

I hope this makes sense!

Thanks

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Solved Re: Member cannot register/login as email addy taken

Post by Maki1 on December 22nd 2010, 12:35 am

Hi,

Try this go to A-CP => Users & Groups => Users >> Inactive Users and active him.

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Solved Re: Member cannot register/login as email addy taken

Post by lil_ldy on December 22nd 2010, 12:39 am

Very quick reply - thank you!

Right, done that; I've activated him there. Will ask him to try again and go from there.

Thank you very much!

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Solved Re: Member cannot register/login as email addy taken

Post by Sanket on December 24th 2010, 1:46 pm

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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