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Can't Log In and AC Panel Gone

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Solved Can't Log In and AC Panel Gone

Post by philrich on December 27th 2010, 4:30 pm

i seem to be having problems log in keeps saying incorrect username / password i know the password is correct i can get into founder tools but still wont let me in that way as well and the ap at the bottom of the page as gone? none of my admin or mods can access the ap? we run a dog rescue site and need to get on asap. ive pm'd mrmario but still not got a reply can any ome help me in this matter?

many thanks in advance

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Solved Re: Can't Log In and AC Panel Gone

Post by Agent24 on December 27th 2010, 5:09 pm

Mods cant access the acp. Have you tried accessing the forum via forum utilities?

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Solved Re: Can't Log In and AC Panel Gone

Post by Guest on December 27th 2010, 5:32 pm

Hello !

If you can access to founder tools
1/ disable security for password recovery.
2/ Go to your forum login page and ask for new password.
3/ Check your email (not founder one, but email associated to your forum account.
4/ Enable security for password recovery (via tools or ACP)
5/ You might need to add again all your admins into admin group.

Guest
Guest


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Solved Re: Can't Log In and AC Panel Gone

Post by philrich on December 27th 2010, 6:47 pm

Same problem everytime there must be a bug seems a few people have got same problem

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Solved Re: Can't Log In and AC Panel Gone

Post by philrich on December 27th 2010, 9:35 pm

This is now sorted many thanks

philrich
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Solved Re: Can't Log In and AC Panel Gone

Post by Sanket on December 28th 2010, 5:41 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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