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Profile fields cannot be erased!

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Profile fields cannot be erased!

Post by Mateja on January 4th 2011, 12:57 am

I am waiting for more that four months now and my patience is almost over.

Months ago I0ve changed my forum domain name - I bought credits. After a while I've noticed, not everything works as it should with profile custom fields. They can not be deleted. I have already opened one topic, but got no useful help -> http://help.forumotion.com/script-code-problems-f43/can-not-remove-custom-profile-field-t75772.htm#487841
Than I contacted the Forumotion administrator and after four months I got still no help. Sad Yesterday I wanted to contact them again, but I wasn't able to send them PM. :/

However, I do have serious problem that needs to be solved as soon as possible! I bought credits and bought domain name, but I am not able to use my forum now, since everything goes wrong. Rolling Eyes

Here are screenshots of my problem:
Problem 1
http://img41.imageshack.us/i/problem1n.jpg/

Problem 2
http://img692.imageshack.us/i/problem2rr.jpg/


Would please someone be so kind and help me? I just don't get it - how come, admins won't help me??

Mateja
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Re: Profile fields cannot be erased!

Post by MrMario on January 4th 2011, 1:42 am

Looks like you just modified them. The ones that come with the forum when you created it don't have the option to delete.

MrMario
Helper
Helper

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Language : test

http://test.com

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Re: Profile fields cannot be erased!

Post by Mateja on January 5th 2011, 10:19 pm

Well of course I created those fields. The problem is, I am not able to delet them. But I should be bale to do this, since this are not 'default fields', right??

Mateja
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Re: Profile fields cannot be erased!

Post by Mateja on January 5th 2011, 10:35 pm

I have done some researching and ... well maybe this isn't even that important, but still...
I have created new field "TEST" and the ID of this field is 1 (this field can be deleted)
But all other filed (that I should be able to delete, since they are not default) have ID less than 0 - that means -1, -12, -20 Why ist this -(minus) before the number??

Mateja
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Language : English, Espanol, Detusch

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