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Cell Phone Login

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Cell Phone Login

Post by TexasBlue on January 5th 2011, 10:32 pm

One of my members asked me this in a PM last night and I quote:
Say, I can't log onto here using my cell phone anymore. I used to be able to just get right on... my phone would just put me right on the sight without having to log on with my username and password. Now that same link that used to work just fine, requires me to logon first and then it rejects my logon and says "you have specified an incorrect or inactive username, or an invalid username" but I know I've entered the correct username and password. Any ideas about what is going on here?

Since I don't own a cell phone (and haven't for years), I decided to ask you folks here if there was a good answer/solution to this.

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Re: Cell Phone Login

Post by MrMario on January 6th 2011, 2:45 am

Would try to clear out the cache of the phone and try again.

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Re: Cell Phone Login

Post by TexasBlue on January 6th 2011, 2:52 am

@MrMario wrote:Would try to clear out the cache of the phone and try again.

I will let him know. I'm a cell phone dummy but he'll know how to go about it.

Imagine that.... I'm pretty good on a computer but totally ignorant on cells these days. Very Happy

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Re: Cell Phone Login

Post by kirk on January 6th 2011, 4:52 am

yeah it sounds to me like he had it to where he stayed logged in. so every time he went there he was already logged in.

so just tell him to log in again and be sure to click the keep me logged in option.

And if that message is coming up for him tell him to take his time with it. he might be messing up on the pass when logging in?

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Re: Cell Phone Login

Post by TexasBlue on January 6th 2011, 4:56 am

Okay. I passed your info on to him. Once I hear back as to what worked and what didn't, I'll post it here so that the thread can be marked as solved (and for possible future queries).

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