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passwords

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Solved passwords

Post by lizziebear on January 23rd 2011, 9:40 pm

hi i have a member who i made a mod then admin
she was clearing her forum cookies etc and lost her password. when she tries for a new one it says to her no new passwords are allowed ,how do i rectify this problem, thanks in advance

lizziebear
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Solved Re: passwords

Post by Darren1 on January 24th 2011, 1:29 am

Hi,

First, you can change her password at: Admin panel >> Users & Groups > Search users > Add her name & access her account, change the password, inform her, and get her to log in.
Once she logs in, get her to change her password via the profile button in the nav. bar. If that doesn't work, get her to change it via the admin panel.

Darren1
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Solved Re: passwords

Post by lizziebear on January 24th 2011, 7:30 am

thanks i will tr this . thannk you

lizziebear
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Solved Re: passwords

Post by Jophy on January 24th 2011, 12:03 pm

Solved => Topic Locked

Jophy
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