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Restoring my forum doesn`t work

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Solved Restoring my forum doesn`t work

Post by lolish on January 25th 2011, 6:58 pm

My forum is destroyed and now i want to get back themes and posts.
I tryed to fix that problem with restoring my forum by using the Forum Utilities and it dont work.

I change the password and the email of the founder and now i don`t know which password and email should i use. The old one or the new one?
Becuase if it should be the old one it might be a problem, becuase i forgot the old password.
What can i do now?

please help me

lolish
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Solved Re: Restoring my forum doesn`t work

Post by Base on January 25th 2011, 7:14 pm

Hello lolish,

To use the Forum Utilities, you must use the crendentials you used to create your forum. In that case, you'll have to use your old one. However, you've said that you've forgotten your old password and therefore you will have to read this topic for further help: http://help.forumotion.com/t42285-for-founders-who-lost-their-passwords

The section headed "I can log into my forum, but my password doesn't work for the tools" will be the section that is most relevant to you. Take care and I hope this has helped. Wink

Regards,

Base

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Solved Re: Restoring my forum doesn`t work

Post by lolish on January 25th 2011, 8:13 pm

thanks for your advice

lolish
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Solved Re: Restoring my forum doesn`t work

Post by Base on January 25th 2011, 8:13 pm

You are welcome, I am glad to be of your assistance. Smile

If this topic is solved, then please mark it as solved so that a moderator will come and lock it. Wink

Regards,

Base

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Solved Re: Restoring my forum doesn`t work

Post by Jophy on January 26th 2011, 1:49 pm

Solved => Topic Locked

Jophy
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