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Users Problem

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Solved Users Problem

Post by iiReMix4 on January 28th 2011, 1:31 am

Hi,

I am trying to change a persons name on my forum.. but it says "Sorry, but this username has already been taken." and than i go and search the username and it says "Sorry, but no such user exists."

Can i have some help?


Last edited by iiReMix4 on January 28th 2011, 2:20 am; edited 1 time in total

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Solved Re: Users Problem

Post by Vlajki on January 28th 2011, 1:37 am

Maybe the username has special characters or such?
What's the username, if it's not a problem to reveal it? And what's your forum's url?

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Solved Re: Users Problem

Post by iiReMix4 on January 28th 2011, 1:55 am

His current username is rick18 but i want to change it to ricster408

The forum URL is: http://teamexcel.canadian-forum.com/forum

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Solved Re: Users Problem

Post by Vlajki on January 28th 2011, 1:59 am

Click here
http://teamexcel.canadian-forum.com/u148
Find there where it says Profile and when you enter the admin panel change his nick.

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Solved Re: Users Problem

Post by iiReMix4 on January 28th 2011, 2:01 am

It says "Error

Sorry, but this username has already been taken."

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Solved Re: Users Problem

Post by Vlajki on January 28th 2011, 2:02 am

Be sure that you have typed the username correctly. I don't know what could be a problem then :S

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Solved Re: Users Problem

Post by Jophy on January 28th 2011, 2:06 am

Hi,

Please try resynchronizing the forum:
http://help.forumotion.com/t50777-resynchronizing-your-forum

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Solved Re: Users Problem

Post by iiReMix4 on January 28th 2011, 2:11 am

Weird that didn't work either :S

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Solved Re: Users Problem

Post by Jophy on January 28th 2011, 2:15 am

Please try to look here if there's the same member with that username:
Admin Panel > Users & Groups > Inactive members

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Solved Re: Users Problem

Post by iiReMix4 on January 28th 2011, 2:19 am

Alright, theres the problem, thank you so much!

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Solved Re: Users Problem

Post by Jophy on January 28th 2011, 2:24 am

Glad to help Wink

Solved => Topic Locked

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