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(Only Topic)I can't access my forum

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Solved (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 2:07 am

Help me please....!!!!
how I can access the forum for me again ...!!!
because that is just the look like the picture below ....



if anyone can help me solve the problem ....!!
previously was normal, but after the latest footers feature enabled it happened like this.


I beg I'm already tired of building forum I though only by using forumotion .....

Made this an Only topic after seeing several members having the same issue ~ Joph25


Last edited by Zhakarov on February 25th 2011, 6:43 pm; edited 1 time in total

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Solved Re: (Only Topic)I can't access my forum

Post by musket on February 25th 2011, 2:27 am

Delete the footer template that you altered and it will reset to default

forum URL/admin to access your forum if you can't get in

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 2:40 am

I don't know how you mean please tell me step by step ... thanks

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 3:03 am

no one can help me ...? just a look ...? héhé

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Solved Re: (Only Topic)I can't access my forum

Post by musket on February 25th 2011, 3:14 am

what is your forum address/URL? and your forum version...PhPBB2 or PhPBB3 , PunBB etc.,?

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 3:16 am

PunBB Sir...!!

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 3:18 am

:wouhou: Very Happy Cool Mr. Green Neutral batman Very good cool-blue santa lol! héhé


Last edited by Zhakarov on February 25th 2011, 10:35 pm; edited 1 time in total

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 3:48 am

if anyone can find the problem me ...? I beg I'm already tired TT

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Solved Re: (Only Topic)I can't access my forum

Post by fai2ah on February 25th 2011, 3:53 am


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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 4:02 am


setelah aku masuk aku harus merubah apa dan dimana pakcik...? Hello

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Solved Re: (Only Topic)I can't access my forum

Post by fai2ah on February 25th 2011, 4:10 am

please call me sis not pakcik ok

kembalikan code yang asal atau cuba tukar platform instead of punbb


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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 4:16 am

@fai2ah wrote:please call me sis not pakcik ok

kembalikan code yang asal atau cuba tukar platform instead of punbb



Hehehehehe aku kira kau lelaki....!!! maaf kan aku kalau begitu sis...
oiya aku harus mengaturnya dibagian mana....? untuk instead nya dibagian sebelah mana...? trimakasih..... kak ros Very Happy

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Solved Re: (Only Topic)I can't access my forum

Post by fai2ah on February 25th 2011, 4:29 am

Display -> Choose a theme -> Version -> Change Version -> Save

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Solved Re: (Only Topic)I can't access my forum

Post by Darren1 on February 25th 2011, 4:32 am

Hello All,

I'm sorry for this issue, I'm sure the techs are working over time right now to resolve the issue!
In the mean time, I'm going to can this an un-official Only Topic, so I know where all the information is.

First step, I'd like to ask you to do, is log into the utilities & access the admin panel wit the "Direct connection" option.
=> http://www.forumotion.com/en/utils/
This is purely for verification purpose.


Next steps, please follow these steps:
  • Clear the cache & cookies of your browser (Tools > Cookies > Clear )
  • Try to access the forum again
  • If still unsuccessful, let us know your browser
  • Ensure the browser is up to date
  • Still can't access the forum, let us know.
  • Do you have a HTML Home page, if so, are you redirected there?
  • Same deal, with a portal
  • If no HTML Home page, are you continuously looped?


EDIT at 3.42PM
Also a common trend, If you have edited any templates, name index_body, overall_header or index_box, it's worth making a copy of those edits, and removing them by hitting the X and see if your forum restores to normal.


Can you please do this, and from there, we will work it out together, and Ill sus out more information.
Cheers.


fai2ah, I believe this is happening to all versions, can you confirm please?


EDIT 2.43PM: I'd also like to add a possible work around - I cannot guarantee it, as it doesn't always work.
Go to: Admin panel >> Display > Forum Theme > Version.
Change it. Ive noticed that PunBB seems to work more often then others, so I'd suggest PunBB. & save the new version.
Credit's to fai2ah for this idea Smile

How to access your admin panel: Change this URL to your forums SUB Domain (I fear that domains will not work) http://yourforumsurl.subdomain.com/admin/index.forum?sid=0a2a3acc03ecef5783fa14ea4878a4bf



Thanks for being patient.


Last edited by Darren1 on February 25th 2011, 5:44 am; edited 2 times in total

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Solved Re: (Only Topic)I can't access my forum

Post by fai2ah on February 25th 2011, 4:37 am

i changed from phpbb2 to punbb. it is working fine

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Solved Re: (Only Topic)I can't access my forum

Post by Darren1 on February 25th 2011, 4:43 am

Yes I agree, changing to PHPBB2 works, but not completely, because I have few gone over a few phpbb2 forums, which were continuously looped as well.
Thanks for that Smile

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 4:48 am

@Darren1 wrote:Hello All,

I'm sorry for this issue, I'm sure the techs are working over time right now to resolve the issue!
In the mean time, I'm going to can this an un-official Only Topic, so I know where all the information is.

First step, I'd like to ask you to do, is log into the utilities & access the admin panel wit the "Direct connection" option.
=> http://www.forumotion.com/en/utils/
This is purely for verification purpose.


Next steps, please follow these steps:
  • Clear the cache & cookies of your browser (Tools > Cookies > Clear )
  • Try to access the forum again
  • If still unsuccessful, let us know your browser
  • Ensure the browser is up to date
  • Still can't access the forum, let us know.
  • Do you have a HTML Home page, if so, are you redirected there?
  • Same deal, with a portal
  • If no HTML Home page, are you continuously looped?



Can you please do this, and from there, we will work it out together, and Ill sus out more information.
Cheers.


fai2ah, I believe this is happening to all versions, can you confirm please?


thank you for your answer, but when I try I still can not access to my forum.
this major problem and the admin will leave forumotion if this issue is not resolved. mwii

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 4:51 am

@fai2ah wrote:i changed from phpbb2 to punbb. it is working fine

I have been using punBB whether to replace it ...? blackeye

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Solved Re: (Only Topic)I can't access my forum

Post by Darren1 on February 25th 2011, 4:56 am

@Zhakarov wrote:
@fai2ah wrote:i changed from phpbb2 to punbb. it is working fine

I have been using punBB whether to replace it ...? blackeye

If it's not working, I'd suggest to swap to PHPBB2, otherwise chill out, listen to good music, or well, go play some soccer Very Happy

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 5:03 am

@Darren1 wrote:
@Zhakarov wrote:
@fai2ah wrote:i changed from phpbb2 to punbb. it is working fine

I have been using punBB whether to replace it ...? blackeye

If it's not working, I'd suggest to swap to PHPBB2, otherwise chill out, listen to good music, or well, go play some soccer Very Happy


Laughing how do you think this problem could happen ...? whether you can solve this problem ...? this is serious .... instead I went out to go play ball or listening to music, now I enjoy as an admin on the forums that I set yourself king lol! guitar

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Solved Re: (Only Topic)I can't access my forum

Post by Darren1 on February 25th 2011, 5:08 am

Yes, the techs can, and will solve the issue - I don't doubt it one bit Wink

The issue, I honestly have no clue how it happened. Probably something to do with the seriously outdated PHPBB2 coding.

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 5:15 am

@Darren1 wrote:Yes, the techs can, and will solve the issue - I don't doubt it one bit Wink

The issue, I honestly have no clue how it happened. Probably something to do with the seriously outdated PHPBB2 coding.

Well thank you if you find a way please post it directly here I do not want to change me into phpBB engine I've comfortably in punBB thanks friend Lol

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Solved Re: (Only Topic)I can't access my forum

Post by MarkChan on February 25th 2011, 5:36 am

i've changed my forum to punbb . First, it's can access ok but then, when i changed a template, it become just like phpbb2 :" You can return to the index..."

what can i do now T.T


Last edited by MarkChan on February 25th 2011, 5:39 am; edited 1 time in total

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Solved Re: (Only Topic)I can't access my forum

Post by Richsballpythons on February 25th 2011, 5:36 am

Its very irritating. Im now stuck searching the forum via my HTC EVO in-order to view the forum.

I deleted the footer template and its back to default and nothing. Paid for getting forumotion links off the footer and still nothing.

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Solved Re: (Only Topic)I can't access my forum

Post by Richsballpythons on February 25th 2011, 5:37 am

@MarkChan wrote:i've changed my forum to punbb . First, it's can access ok but then, when i changed a template, it become just like phpbb2 :" You can return to the index..."

This is cause its not a version error, its a coding error in the php software affecting all

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Solved Re: (Only Topic)I can't access my forum

Post by Darren1 on February 25th 2011, 5:42 am

@MarkChan wrote:i've changed my forum to punbb . First, it's can access ok but then, when i changed a template, it become just like phpbb2 :" You can return to the index..."

what can i do now T.T

In this case, I'd suggest to remove the edit and restore to default. (Just hit the X , but save ur data first though)

What template did you edit?

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Solved Re: (Only Topic)I can't access my forum

Post by MarkChan on February 25th 2011, 5:46 am

index box, but if don't change any temp, i can not have a beautiful skin =))

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 5:50 am

@Richsballpythons so yes indeed .... and now you are still using forumotion as your co-workers ...? if you ask me I will answer "I think about it first" bye

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Solved Re: (Only Topic)I can't access my forum

Post by Richsballpythons on February 25th 2011, 5:52 am

@Zhakarov wrote:@Richsballpythons so yes indeed .... and now you are still using forumotion as your co-workers ...? if you ask me I will answer "I think about it first" bye

Co workers, what you talking about

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Solved Re: (Only Topic)I can't access my forum

Post by Zhakarov on February 25th 2011, 5:57 am

@Richsballpythons wrote:
@Zhakarov wrote:@Richsballpythons so yes indeed .... and now you are still using forumotion as your co-workers ...? if you ask me I will answer "I think about it first" bye

Co workers, what you talking about

I mean as your partner heheheehehe just a waste of time to create a forum in forumotion

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