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Advertising credits

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Advertising credits

Post by ArcadiaHub on March 28th 2011, 2:12 pm

I am the admin for ArcadiaHub.Forumotion.com. I purchased credits to remove ads and those credits worked for members; however, not for guests. I used 2,000 credits for guest and member radio button option. Can you please let me know why guests still see ads. I am assuming guests are unregistered users simply browsing the forum. Please let me know. I just do not want any ads showing up on the forum for any user.

Also, how can i change the email that setup the account from one to another?

Thanks so much. And the toolset offered is great. It is appreciated.

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Re: Advertising credits

Post by Sanket on March 28th 2011, 3:26 pm

Link to your forum? Are you sure you bought credits for removal of ads for guests as well as members & also the time has not crossed yet?

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Re: Advertising credits

Post by ArcadiaHub on March 28th 2011, 3:42 pm

See my link in previous post. Arcadiahub.forumotion.com. Thanks for the quick reply. Yes I am sure. I spent 2000 credits yesterday at 2300 EST to remove ads. I would imagine logging of credit application shows this somewhere? I also did the copyright and storage option credit application. Does this take time to apply for guests? It was immediate for members and admin.

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Re: Advertising credits

Post by SLGray on March 28th 2011, 8:14 pm

Sanket, here is the link to his site: http://arcadiahub.forumotion.com/


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Advertising credits

Post by MrMario on March 28th 2011, 9:28 pm

You will need to contact Typlo. Please take a screenshot of this translation, with a forum url, and anything else that you want to include to help fix this issue.

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Re: Advertising credits

Post by ArcadiaHub on March 29th 2011, 1:54 am

Who will contact TYPLO? Please advise. Thanks.

ArcadiaHub
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http://arcadiahub.forumotion.com

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Re: Advertising credits

Post by PureIndianTalent on March 29th 2011, 1:56 am

Not to be suspicious or weird or anything, but why would you buy that for a forum that has 0 members?

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Re: Advertising credits

Post by ArcadiaHub on March 29th 2011, 2:01 am

Understood thanks. I bought it as it was offered, it is a newer forum, and I anticipate it is a good investment to make the forum more professional for users minus the advertising. I am looking forward to great things coming from this forum and the site associated. I believe in it; so, I am willing to initially invest in it.

ArcadiaHub
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Re: Advertising credits

Post by Jophy on March 29th 2011, 8:42 am

So is it solved?

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Re: Advertising credits

Post by ArcadiaHub on March 29th 2011, 11:58 am

No it is not quite yet. I sent a PM to TYPLO as advised above.

ArcadiaHub
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Re: Advertising credits

Post by ArcadiaHub on March 29th 2011, 12:29 pm

Is it as simple as an issue in the order credits were applied? In other words; can the credits, 2000, be refunded by Forumotion then simply reapplied? Adim; please see my credit log to see they were applied. Just a thought as a way to rule things out. Waiting to hear from typlo. Thanks everyone for your help so far.

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Re: Advertising credits

Post by Sanket on March 29th 2011, 2:43 pm

Typlo will let you know, whats possible & what is not. Smile

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Re: Advertising credits

Post by ArcadiaHub on March 30th 2011, 2:55 am

Is there any update?

ArcadiaHub
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Re: Advertising credits

Post by BeBot on March 30th 2011, 3:05 am

We have no info on it. Credits are handled by Typlo.

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