lost members
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lost members
one of my admins decided to delete members with no post i can see in the admin pannel all the people he has deleted but i need to roll back to a earlier date to bring them back i try to log in to uttilerties but keeps saying my password is not right im now pulling my hair out can anyone help me[b]
phazelwood- New Member
- Posts : 4
Reputation : 0
Language : english
Re: lost members
Your utility username is your email you first signed up with for the forum, and I believe the password is your current founder password.
Clarke- New Member
- Posts : 13
Reputation : 0
Language : English
Re: lost members
how do i get hold of some one from admin tried every password i know and use and still nothing is there someone i can contact for help
phazelwood- New Member
- Posts : 4
Reputation : 0
Language : english
Re: lost members
Hi,
If you have lost your founder password, please read this:
https://help.forumotion.com/t42284-reminder-for-founders-who-lost-their-passwords
(Please don't contact 3 persons, PM MrMario only)
Then once you retrieved your password, you can read through this guide to perform a back up for your forum:
https://help.forumotion.com/t64905-how-does-a-backup-work
If you have lost your founder password, please read this:
https://help.forumotion.com/t42284-reminder-for-founders-who-lost-their-passwords
(Please don't contact 3 persons, PM MrMario only)
Then once you retrieved your password, you can read through this guide to perform a back up for your forum:
https://help.forumotion.com/t64905-how-does-a-backup-work
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: lost members
Clarke wrote:Your utility username is your email you first signed up with for the forum, and I believe the password is your current founder password.
It's actually the founder password that was used in order to create the forum, not the current one.
Re: lost members
thats good if you can remember it i aint got a clues so here i am 300 members deleted by another admin by mistake and no one can give me any help or try and tell me how i can request it[b]
phazelwood- New Member
- Posts : 4
Reputation : 0
Language : english
Re: lost members
What help are you requesting? Have you lost your founder password? Please read this as I'd mentioned above:
https://help.forumotion.com/t42284-reminder-for-founders-who-lost-their-passwords
https://help.forumotion.com/t42284-reminder-for-founders-who-lost-their-passwords
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
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