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Expired free domain name from Forumotion, redirects me to GoDaddy??

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Solved Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 12th 2011, 3:13 am

Hello,

My forum (www.tokiohotelmalaysia.com) was given a free domain name a year ago from Forumotion due to high forum activity. It has just expired a few days ago. When I try to access the forum, it redirects me to GoDaddy.com, saying my site has been parked there temporarily. There are options to buy the domain name or if I'm the site owner, to renew it. I clicked the option to renew, but it says that I need either a GoDaddy login or customer number! I have never visited GoDaddy.com before, so I assume that Forumotion registered my domain name with GoDaddy when they gifted it to me.

I would really like to access my site's EPP code because I want to switch my domain host from (apparently) GoDaddy to Exabytes. But I can't, because I need to login to GoDaddy to get my EPP code. Which leads me full circle back to where I started. O.o

I tried to retrieve my customer number, but it ends up sending it to "****@exotikweb.com" and I've never used Exoticweb before, so... I'm very confused right now. :|

Could somebody please assist me with this??

Thank you in advance!


Last edited by yindale on April 18th 2011, 3:07 pm; edited 1 time in total

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by !_NICK_! on April 12th 2011, 3:28 am

I read that if your activity level gets below 1,000 you will lose it. That might have been what happend to you.

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 12th 2011, 3:36 am

! NICK ! wrote:I read that if your activity level gets below 1,000 you will lose it. That might have been what happend to you.

No, that's not it. It was actually the end date of my free domain name for one year. :|

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Sanket on April 12th 2011, 4:35 pm

You can PM Typlo about the issue. Moreover, i will try to bring the issue to Typlo's attention.

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 12th 2011, 5:11 pm

@Sanket wrote:You can PM Typlo about the issue. Moreover, i will try to bring the issue to Typlo's attention.

Okay, I've just sent a PM to Typlo. And thanks, Sanket, I appreciate it. Smile

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by ifekt on April 13th 2011, 6:17 pm

i hope i dont get this problem when my days are expired Very Happy do u have msn to talk i want to ask u some question?

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 15th 2011, 3:47 pm

@ifekt wrote:i hope i dont get this problem when my days are expired Very Happy do u have msn to talk i want to ask u some question?

You can PM me on this Help forum. Smile

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Sanket on April 15th 2011, 6:01 pm

Solved?

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 15th 2011, 6:07 pm

@Sanket wrote:Solved?

No... Typlo hasn't replied my PM yet. I believe he's read it, it's been moved to my sentbox. :\

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Sanket on April 15th 2011, 6:11 pm

I will try to bring this to Typlo's attention Smile

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 15th 2011, 6:30 pm

@Sanket wrote:I will try to bring this to Typlo's attention Smile
Thank you, Sanket! Smile

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Leviosa on April 18th 2011, 2:36 pm

Hello,

I will be checking with Godaddy is the domain name can still be saved, if so I will renew for you.


No help without your forum url
No support via private message



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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Leviosa on April 18th 2011, 2:56 pm

You will need to access your forum through http://tokiohotelmalaysia.forumotion.com and purchase 1,600 credits to renew your domain name, as your forum doesn't meet the actual requirements to be offered.


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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by yindale on April 18th 2011, 3:06 pm

@Typlo wrote:You will need to access your forum through http://tokiohotelmalaysia.forumotion.com and purchase 1,600 credits to renew your domain name, as your forum doesn't meet the actual requirements to be offered.

Oh okay, I'll get that done ASAP. Thanks for your time, Typlo. Smile

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Solved Re: Expired free domain name from Forumotion, redirects me to GoDaddy??

Post by Sanket on April 18th 2011, 9:51 pm

Since this thread is marked solved, I will lock this thread.


Sanket Smile


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