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Mass Email not sending

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Solved Mass Email not sending

Post by jenz4boyzone on April 15th 2011, 8:32 pm

Hi

Theres a problem with the mass email, I'm not receiving the email, please help?

http://www.boyzonefanzonline.freeforums.bz

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Solved Re: Mass Email not sending

Post by !_NICK_! on April 15th 2011, 8:37 pm

Check your spam folder.
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Solved Re: Mass Email not sending

Post by Jophy on April 15th 2011, 11:22 pm

Hello,

Please check your recipients if it's being to a particular group only or to everyone, anyway, there's a tutorial on how to properly do it:
http://help.forumotion.com/t35099-how-to-send-a-newsletter
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Solved Re: Mass Email not sending

Post by jenz4boyzone on April 16th 2011, 10:30 am

! NICK ! wrote:Check your spam folder.

Wheres the spam folder?

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Solved Re: Mass Email not sending

Post by Base on April 16th 2011, 10:32 am

Well, a spam folder is a folder where your mail provider moves all emails to if they are considered to be spam. Smile

There must be one somewhere.
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Solved Re: Mass Email not sending

Post by jenz4boyzone on April 16th 2011, 10:40 am

@Base wrote:Well, a spam folder is a folder where your mail provider moves all emails to if they are considered to be spam. Smile

There must be one somewhere.

I'm with you now - I've just checked via web its went into junk mail and not inbox! It used to go into Inbox! I was using the Iphone to check emails and junk doesnt come up.

Thanks everyone.

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Solved Re: Mass Email not sending

Post by Base on April 16th 2011, 10:42 am

You're welcome. In future, you should add the Forumotion email address to your safe sender's list to prevent any emails being moved to your junk folder. Wink

>> Locked and solved
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