Posts getting lost during sending
+4
Sanket
Jophy
Tilum
Scarlett Johansson
8 posters
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Posts getting lost during sending
Several users of my forum complain about their posts getting lost after they hit the send button - the page coming up as "not found" or "forum too busy". It hasn't happened to all users, but to quite a number. Is there anything I can do on my end to fix this?
Scarlett Johansson- New Member
- Posts : 23
Reputation : 0
Language : English
Re: Posts getting lost during sending
Probably a temporary bug with the server. There's nothing you can do on your end. Come back if it still is happening in a couple of days.
~ Tilum
~ Tilum
Tilum- Active Poster
- Posts : 1759
Reputation : 62
Location : England.
Re: Posts getting lost during sending
Hello,
Please try resynchronizing your forum:
https://help.forumotion.com/t50777-resynchronizing-your-forum
Please try resynchronizing your forum:
https://help.forumotion.com/t50777-resynchronizing-your-forum
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Posts getting lost during sending
Thanks to you two. Resynchronized and will come back here if the glitch should persist.
Scarlett Johansson- New Member
- Posts : 23
Reputation : 0
Language : English
Re: Posts getting lost during sending
Keeping this thread open to hear back from you.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Posts getting lost during sending
The bug isn't going away. I've resynchronized the forum, and it seems fewer posts are getting lost now, but it still happens. Any further tips?
Scarlett Johansson- New Member
- Posts : 23
Reputation : 0
Language : English
Re: Posts getting lost during sending
Ask them to clear cache etc. If possible ask them to take screenshots of the errors they receive on posting.
Also, please find the browsers on which they get these problems.
Also, please find the browsers on which they get these problems.
Sanket- ForumGuru
- Posts : 48766
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Language : English
Location : Mumbai
Re: Posts getting lost during sending
I dont know if its the same, but two of my members say that when they enter a long message it seems like they are getting timed out. Is there something common with these problems? Is there a time out setting for writing a post? All I can see to even question is clicking yes to autosaving drafts.
anotheridiot- Forumember
- Posts : 32
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Language : English
Re: Posts getting lost during sending
Thanks a lot, Sanket.
Told my members what to do. So if this thread could still be kept open until I get their replies that would be great.
Told my members what to do. So if this thread could still be kept open until I get their replies that would be great.
Scarlett Johansson- New Member
- Posts : 23
Reputation : 0
Language : English
Re: Posts getting lost during sending
Yes, lets keep this thread open. Get as much information as you could to ascertain the exact issue.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Posts getting lost during sending
anotheridiot wrote:I dont know if its the same, but two of my members say that when they enter a long message it seems like they are getting timed out. Is there something common with these problems? Is there a time out setting for writing a post? All I can see to even question is clicking yes to autosaving drafts.
Check and see if you have flood control on ,and also if they are saving it as a draft instead of submitting/sending the post, then they can find the drafts in there profile options.
Other then that like sanket said we would need to see screen shot of the error thats coming up.
kirk- Forumaster
- Posts : 11037
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Language : English,Vulcan,Klingon, Romulan,& Gorn
Re: Posts getting lost during sending
It must have been linked to the issue we had during the weekend, I'll keep on eye on this topic.
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Posts getting lost during sending
Seems the problem has been solved. No posts reported missing anymore; unfortunately not a lot of feedback to my question about browsers. (For what it's worth: the one poster with lost posts who reported her browser uses Internet Explorer. Two Firefox users and one Safari user said they never lost a post - oh, and add me to the happy Firefox users who didn't have a problem...)
Sorry not to be able to be of more help regarding your error search - and thanks a lot for the quick and helpful replies. From my side, this topic is solved.
Sorry not to be able to be of more help regarding your error search - and thanks a lot for the quick and helpful replies. From my side, this topic is solved.
Scarlett Johansson- New Member
- Posts : 23
Reputation : 0
Language : English
Re: Posts getting lost during sending
Since this topic has been marked as "Solved", I will now lock this topic. >> Locked Base |
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