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Back up problem

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Back up problem

Post by tresglamour on April 26th 2011, 1:24 am

First, I want to say that I'm not the head admin on the forum, but I am in charge of it at the moment and I'm in touch with the head administrator.
On our forum, for a while now, back up is done every 20 days, I think. I don't know if someone is doing it, or someone set it to be done every 20 days. Every time all the admins loose all the options and that is our biggest problem. Is there any way we can stop those back ups?

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Re: Back up problem

Post by BeBot on April 26th 2011, 1:31 am

Back ups are done at least once every 24 hour and not every 20 days. Back ups can't be stopped and domt effect the forum functions.

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Re: Back up problem

Post by Leviosa on April 26th 2011, 11:05 am

Hi,

Do you mean your forum is being backed up to a previous date every 20 days?


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Re: Back up problem

Post by tresglamour on April 26th 2011, 9:31 pm

@Typlo wrote:Hi,

Do you mean your forum is being backed up to a previous date every 20 days?
Yes. Maybe not exactly 20 days, but around that time.

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Re: Back up problem

Post by WHITESABBATH on April 26th 2011, 9:51 pm

I'm not sure if said action(reset back up) would appear in the acp security admin log(?) should possibly a "human" be responsible. That would be a way to find out.
I see typo is on it so thumleft

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Re: Back up problem

Post by tresglamour on April 26th 2011, 10:23 pm

I just checked and they are there. It's showing that the head admin has restored the forum, but it's not her. We actually know who is doing it. It's the girl who was an administrator before, but we had some issues with her and she's not anymore, she also left the forum. I'm pretty sure she knows the founder password because she once deleted her profile, and the backed up the forum to return it. No one else knows that password, not even the founder, 'cause she forgot it.

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Re: Back up problem

Post by MrMario on April 26th 2011, 10:35 pm

You can request a new password for the tools by contacting Typlo, Luky or myself. The founder will need to do it.

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Re: Back up problem

Post by tresglamour on April 27th 2011, 12:12 am

Oh, thank God. Thank you, I will tell her to do it. Very Happy

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Re: Back up problem

Post by kirk on April 27th 2011, 12:17 am

OR just have the founder change their password their self,
Unless the founder forgot it then you have to do what mario said.

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Re: Back up problem

Post by DevilsxBride on April 27th 2011, 12:43 am

FOUNDER GIRL HERE. Unfortunately, I forgot the password, or at least I think so. I was sure into one password but it's not working. I can't send private messages before posting at least 2 messages here, but anyway, I showed up.

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Re: Back up problem

Post by DevilsxBride on April 27th 2011, 12:46 am

@tresglamour wrote:I just checked and they are there. It's showing that the head admin has restored the forum, but it's not her. We actually know who is doing it. It's the girl who was an administrator before, but we had some issues with her and she's not anymore, she also left the forum. I'm pretty sure she knows the founder password because she once deleted her profile, and the backed up the forum to return it. No one else knows that password, not even the founder, 'cause she forgot it.

I'll deal with it right away. Sorry it took me this long.

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Re: Back up problem

Post by kirk on April 27th 2011, 12:53 am

@DevilsxBride wrote:FOUNDER GIRL HERE. Unfortunately, I forgot the password, or at least I think so. I was sure into one password but it's not working. I can't send private messages before posting at least 2 messages here, but anyway, I showed up.

oh OK just do what mario said then Smile you have two post in now so you can send a pm.
@MrMario wrote:You can request a new password for the tools by contacting Typlo, Luky or myself. The founder will need to do it.

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