Newsletter not received from several members

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Solved Newsletter not received from several members

Post by ViciousPassion on April 27th 2011, 9:59 pm

Greetings,

I have an issue with newsletters. I tried to send a newsletter earlier to day to me members in my new forum (the first newsletter I sent through that forum) but it appears that 3 users (that I know of) haven't received it. It is not in their spam-box and I checked their setting for "Receive newsletter" option and it is enabled to all 3 of them. One of the has yahoo and the other 2 comcast email service. I don't understand why they haven't received it :/

I think I use phpbb3, it might be 2 i dont remember, which version is the most stable?
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Solved Re: Newsletter not received from several members

Post by MrMario on April 27th 2011, 10:42 pm

Wouldn't matter what version you are using. All the versions are on the same system here. Some emails services block emails from Forumotion. Make sure you add forumotion.com to their safe list.
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Solved Re: Newsletter not received from several members

Post by ViciousPassion on April 27th 2011, 10:47 pm

I think this is the solution for newsletters going to spambox. Its the same with my issue?

Thanks for your answer.
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Solved Re: Newsletter not received from several members

Post by kirk on April 28th 2011, 4:18 pm

Since the question was answerd and now appears to be solved, i will now mark and lock the thread
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