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Not getting pm notifications by email

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Not getting pm notifications by email

Post by RAFAJulie on May 14th 2011, 1:53 am

Please feel free to move to the correct section. Apart from the said complaint, I can not fault forumotion at all with the free service we have received in the nearly 2 years we have been up and running but since day one, volunteers are having difficulties, even though i've checked their settings in receiving email alerts, thus pm messages aren't been read. This is a dire situation for RAFA to be in when animals are at risk.

http://rescueaidforanimals.forumotion.com/t8737-not-getting-pm-notifications-by-email

http://rescueaidforanimals.forumotion.com/t6003-seems-to-be-a-problem-with-pm-s-and-thread-updates

http://rescueaidforanimals.forumotion.com/t4809-notifications

http://rescueaidforanimals.forumotion.com/t3036-not-recieving-email-notifications

Please can you help?

RAFAJulie
Forumember

Female Posts : 55
Reputation : 5
Language : English
Location : Tyne And Wear, England

http://rescueaidforanimals.forumotion.com/forum.htm

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Re: Not getting pm notifications by email

Post by SLGray on May 14th 2011, 4:59 am

Are your members checking their trash folders for emails from your forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Re: Not getting pm notifications by email

Post by Guest on May 14th 2011, 5:15 am

and if your typing the email in simple text only then it gets sent to the spam folder and if you choose to write the email in rich text form then it appears has a normal email, which doesnt arrive in trash or spam/junk folders.

Guest
Guest


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Re: Not getting pm notifications by email

Post by RAFAJulie on May 14th 2011, 2:37 pm

Thank you both for replying.

If i send a private message, the recipient should receive a notification email to make them aware of the pm. Some members aren't receiving the email.

Yes they are checking their trash folders.

Any ideas would really be appreciated.

RAFAJulie
Forumember

Female Posts : 55
Reputation : 5
Language : English
Location : Tyne And Wear, England

http://rescueaidforanimals.forumotion.com/forum.htm

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Re: Not getting pm notifications by email

Post by MrMario on May 14th 2011, 10:46 pm

They should add forumotion.com to their safe list.

MrMario
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Re: Not getting pm notifications by email

Post by RAFAJulie on May 14th 2011, 11:35 pm

Thank you Mr Mario, will advise this and hope it helps.


Last edited by RAFAJulie on May 14th 2011, 11:36 pm; edited 1 time in total (Reason for editing : forgot the 'Mr')

RAFAJulie
Forumember

Female Posts : 55
Reputation : 5
Language : English
Location : Tyne And Wear, England

http://rescueaidforanimals.forumotion.com/forum.htm

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Re: Not getting pm notifications by email

Post by Guest on May 15th 2011, 11:12 pm

so problem solved?

Guest
Guest


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Re: Not getting pm notifications by email

Post by RAFAJulie on May 16th 2011, 8:52 am


RAFAJulie
Forumember

Female Posts : 55
Reputation : 5
Language : English
Location : Tyne And Wear, England

http://rescueaidforanimals.forumotion.com/forum.htm

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