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Users with no messages question

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Solved Users with no messages question

Post by ladynicole on June 2nd 2011, 5:56 pm

Hello,

There are some inactive users on my forum.

I have not deactivated anyone or changed settings about deleting or such in case they are not active. I never touched that part of the ACP.

Still, some inactive users (with no messages) have talked to me and said that they couldnt access the forum and got a message saying that it's because the are inactive or something similar....

Is there some default setting that deactivates inactive people that I didnt know about?

I dont see an option to Acitvate users with no messages (only an option to Delete)...

Thanks,

Nicole


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Solved Re: Users with no messages question

Post by Captain Kuchiki on June 2nd 2011, 10:20 pm

You have option to activate inactive users.....ACP > Users & Groups > Users > Inactive > Check and activate.....
Maybe you set up that only admin can activate new user accounts...
you can check that by going to
ACP > Users & Groups > Users > user options > activation new accounts > check there automatic or by users....
that should help... Wink

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Solved Re: Users with no messages question

Post by !_NICK_! on June 3rd 2011, 5:36 am

Maybe they need to confirm the account through the e-mail.

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Solved Re: Users with no messages question

Post by ladynicole on June 5th 2011, 2:56 pm

Thanks guys.... I worked it out.

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Solved Re: Users with no messages question

Post by Sanket on June 6th 2011, 3:43 pm

Solved | Locked

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