Member hacked my account again and never logged out
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Member hacked my account again and never logged out
I'm going to need the password reset, the person that hacked my account never logged off of it, and I doubt she ever does is there anything I can do to log her off of it? Please help I'm desperate! I was on it today and changed the password and the email and she went and changed i back.
http://www.myroleplayhaven.com/
http://www.myroleplayhaven.com/
Re: Member hacked my account again and never logged out
Hello,
Have you tried logging with the password I sent you via e-mail and can you still log in? Can you please tell what info did he changed? (E-mail, password etc.)
Have you tried logging with the password I sent you via e-mail and can you still log in? Can you please tell what info did he changed? (E-mail, password etc.)
Jophy- ForumGuru
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Location : Somewhere
Re: Member hacked my account again and never logged out
I was in with the password you sent me and she was apparently still logged in. She changed it all back to what she had it at before.
Re: Member hacked my account again and never logged out
So what you're saying is you're both logged in to the founder's account right now? Or he's the one who has access for now and you lost access since he changed the password? Have you tried tracing his IP address through his posts/ACP? and ban that IP address?
Jophy- ForumGuru
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Language : English
Location : Somewhere
Re: Member hacked my account again and never logged out
We were on it at the same time, but she got off, I'm guessing for the night, not too long ago and must have changed it back before hand. I believe she logged off because when I went to make additional adjustments on the admin panel I was logged off the account and couldn't get back on.
Re: Member hacked my account again and never logged out
The original e-mail wasn't changed, I'm going to send you a new password, make sure you change it after you get access to your admin panel.
Also, make sure that you have this settings for the admin panel:
Admin Panel > General > Security > Confirm password to administration access : Yes
This will let a person log in again with the correct information before he can get access to the admin panel.
Also, make sure that you have this settings for the admin panel:
Admin Panel > General > Security > Confirm password to administration access : Yes
This will let a person log in again with the correct information before he can get access to the admin panel.
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Member hacked my account again and never logged out
Thank you so much Joph! You rock!
and I'm sorry for having to bother you twice for, basically, the same issue...
and I'm sorry for having to bother you twice for, basically, the same issue...
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