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Admin/Founder cant sign into site!!

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Solved Admin/Founder cant sign into site!!

Post by Amroke on June 16th 2011, 11:43 pm

The founder of our site cannot log in. When he enters the pw it wont log in. We are also having issues with the forum itself. Blank pages, widgets and news ticker is missing at times. We had the site go down on us for days with no access to it at all. it was fixed by typlo but we are still experiencing some problems. We are afraid it will go down again.

Thanks,

~Amy/ I am one of the admins of the site
http://www.unemployed-friends2.org/


UPDATE: WE HAVE BEEN HACKED!! HELP PLEASE! some one has implanted a virus and every time we click on a thread that his/her username was the last to post we get a big red screen that says, malware and annoying music plays over and oer and over!!


Last edited by Amroke on June 17th 2011, 12:37 am; edited 1 time in total

Amroke
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Solved Re: Admin/Founder cant sign into site!!

Post by Mehtevas on June 17th 2011, 12:36 am

Please refer him to this link: http://help.forumotion.com/t89290-for-founders-who-lost-their-passwords

Maybe he can try to get it reset or even perhaps he is just using the wrong password

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Solved Re: Admin/Founder cant sign into site!!

Post by Amroke on June 17th 2011, 12:37 am

we have been hacked, I edited my first post accordingly Confused

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Solved Re: Admin/Founder cant sign into site!!

Post by Mehtevas on June 17th 2011, 12:40 am

Please refer to this link for more information about your forum being hacked:
http://help.forumotion.com/t75418-my-forum-was-hacked

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Solved Re: Admin/Founder cant sign into site!!

Post by Amroke on June 17th 2011, 12:46 am

thanks!

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Solved Re: Admin/Founder cant sign into site!!

Post by Sanket on June 17th 2011, 7:33 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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