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Post by ChibiBug July 4th 2011, 6:42 pm

Someone hacked and stole my forum while I was gone! I have no idea when or how it happened.

Link: http://pinkpony.forumj.biz/ (my hacked forum).

Can anyone help me? Can someone delete this forum?
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Post by Vlajki July 4th 2011, 8:25 pm

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Post by Mike July 4th 2011, 8:27 pm

https://www.forumotion.com/en/utils/

log-in, back up the forum to a previous date, and password change.
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Post by ChibiBug July 5th 2011, 3:38 am

The information I am entering is not working. I don't know whether I'm entering the login or password incorrectly.
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Post by SLGray July 5th 2011, 5:26 am

You have to use the password and email that you use to create your forum, not the ones that you use to log onto the forum (unless they are the same).


Hacked Forum! Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Post by ChibiBug July 5th 2011, 5:31 am

I tried. I have no idea why it's not working... Maybe I've forgotten my password. Is there any other way to delete that forum?
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Post by SLGray July 5th 2011, 5:32 am

Have you tried to log onto the forum itself?


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Post by ChibiBug July 5th 2011, 5:35 am

I have... I bet the person who hacked it made it so I can't login.
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Post by SLGray July 5th 2011, 5:36 am

Which is it? Can you log in or not?


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Post by ChibiBug July 5th 2011, 5:37 am

I can't login! If I could, I could handle the problem myself.
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Post by SLGray July 5th 2011, 5:40 am

Thanks.

This link might help with your login situation: https://help.forumotion.com/t89289-for-founders-who-lost-their-passwords

P.S. When you use the Utilities, try using the forum address instead of your email address. If it does not work, then you know it is the password that is wrong.
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Post by ChibiBug July 5th 2011, 5:43 am

Thanks so much for your help. Sorry to bother you guys with this mess. So frustrating!
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Post by Sanket July 5th 2011, 5:55 am

Is this sorted for you?
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Post by ChibiBug July 5th 2011, 5:59 am

No, not yet. I will update this thread if and when I am able to solve it. I sent a request for another password. I hope it helps.
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Post by Sanket July 5th 2011, 6:00 am

Okay cool, let us know Smile
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