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Who to contact re Darren?!

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Who to contact re Darren?!

Post by lisa1302 on July 14th 2011, 3:11 pm

Hello - sorry no idea where I should post this?

As you know my forum won the Best of Forumotion competition - and we were sent 15 as the prize by the mod/judge Darren1

Today a charge-back through paypal for this prize has been made by Darren, he has claimed that I sold him something which he didnt get and/or his credit card was used without his authoristion Shocked I am unable to send him a PM as it says he doesn't accept PMs now for some reason.

My forum now has a negative balance in paypal of -15 yet according to Darren he had the 15 back off forumotion - so basically he has had the money from forumotion and is now claiming it back from my forum too!

Can any of the mods/staff help please? Sad

''Hi Lisa,

This is just a courtesy PM, just to let you know, you can consider the donation I made to you, is now the companies, ForuMotion has now generously refunded me the donation, so make do with it as you desire

Thanks,
Darren''

lisa1302
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http://www.babiesandall.com

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Re: Who to contact re Darren?!

Post by Darren1 on July 14th 2011, 4:05 pm

Hi Lisa,
I Finally managed to login on my phone Very Happy lol
Sorry about that Sad , I've had to cancel a few donations I've made and I must of clicked on the one that is yours, as I had 6 of the same price to the same vendor.
I'll attempt to correct my mistake tomorrow morning. I should of been paying more attention

So sorry about my mistake.

Darren1
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Re: Who to contact re Darren?!

Post by lisa1302 on July 17th 2011, 12:50 pm

Hi Darren, this money is still missing from our account - we really need this back ASAP as I had it allocated to pay for prizes in our own competition, and now we are short I don't have enough to complete it!

lisa1302
Forumember

Female Posts : 305
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Language : Enlish
Location : UK

http://www.babiesandall.com

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Re: Who to contact re Darren?!

Post by Darren1 on July 17th 2011, 1:02 pm

It's the weekend here, I assume that PayPal don't work during them, it should be back tomorrow morning, or Tuesday morning.

Ill make sure that it's there, Ive done everything I can on my end, just waiting for everything to happen on their end according to their procedures.

I'm working the morning, but Ill follow it up in the evening after work, as it should be going back on Monday morning.

Darren1
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Re: Who to contact re Darren?!

Post by lisa1302 on July 21st 2011, 2:45 pm

I am quite concerned now, there is only 3 days before the 10 days are up and my forum is still 15 short of a prize!

lisa1302
Forumember

Female Posts : 305
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Location : UK

http://www.babiesandall.com

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Re: Who to contact re Darren?!

Post by lisa1302 on August 12th 2011, 2:15 am

So this has now been 'resolved' by paypal and my forums paypal has not only had the 15 prize taken from it ...but also they have taken 7 fees as a 'Chargeback Settlement' Shocked

Please can this be sorted ASAP - my forum is now in debt and its domain is due next week - this was supposed to be a prize not taking money my forum desperately needs. Sad







lisa1302
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Location : UK

http://www.babiesandall.com

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Re: Who to contact re Darren?!

Post by MrMario on August 12th 2011, 3:37 am

Please take this to email or PM, this shouldn't be handled in public.

MrMario
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