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Founding Password Lost

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Solved Founding Password Lost

Post by Xanthis on July 16th 2011, 3:45 am

First topic message reminder :

I lost the password to my founding account, and the e-mail I registered the account with no longer exists. I've contacted Forumotion staff multiple times to no avail. Is there no way I can recover it?

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Solved Re: Founding Password Lost

Post by MrMario on August 9th 2011, 12:38 am

@Xanthis wrote:
@Sanket wrote:Please provide a new email address. The email address you provided is already being used on another forum.

EMAIL REMOVED


PM this to Sanket, not in public.

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Solved Re: Founding Password Lost

Post by Xanthis on August 13th 2011, 8:25 am

Forgot to mention this earlier, however, my founding account was seen logged in recently, July 7th, to be exact, when I've lost access to it months before. Either my account has been compromised or recovered, but there's been no activity seen of it since. If it was compromised, then the hacker did nothing with it, if it's been recovered, no one from the support staff has notified me of its recovery. I have contacted more than one staff member on this issue, could that be a possible cause?

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Solved Re: Founding Password Lost

Post by Sanket on August 13th 2011, 9:18 am

As i said, the matter is reported. Please don't PM multiple staff members & create a confusion.

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Solved Re: Founding Password Lost

Post by Xanthis on August 18th 2011, 5:05 am

http://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account#528888

Is there a reason I can't use any of the above methods?

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Solved Re: Founding Password Lost

Post by DrValeyard on August 18th 2011, 7:40 am

I'm having the same problem and want to get help with accessing my forum, so I can close it.

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Solved Re: Founding Password Lost

Post by DrValeyard on August 18th 2011, 7:43 am

@DrValeyard wrote:I'm having the same problem and want to get help with accessing my forum, so I can close it.

One of the problems is it is not allowing me an password email rest. Confused

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Solved Re: Founding Password Lost

Post by Skavenloft on August 19th 2011, 1:12 pm

Hi,
I lost my founder password and try to do everything according to this announcement - http://help.forumotion.com/t93821-lost-founder-s-password but I have a question now - how long will I have to wait..? - Dont want to be rude, it just been already two days since I report my case and simply dunno, is it normal time of reaction or am I doin something wrong and thats why theres no reaction..?

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Solved Re: Founding Password Lost

Post by Nera. on August 19th 2011, 1:37 pm

Hi,

Did you check your founders mail? I'm not sure but think they send it there.


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Solved Re: Founding Password Lost

Post by Skavenloft on August 19th 2011, 5:44 pm

Yes, I check it out few times a day and theres no respond (To be sure, I send a secondary email in my message too, but its empty too).

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Solved Re: Founding Password Lost

Post by Nera. on August 19th 2011, 6:45 pm

Than PM the person who you PM'd the first time and ask what happend to it.

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Solved Re: Founding Password Lost

Post by Skavenloft on August 20th 2011, 11:01 am

I try, but sending PM to this person is now disable. I send a new message to another person and will wait for some answer, if any Sad

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Solved Re: Founding Password Lost

Post by Skavenloft on August 22nd 2011, 10:15 am

Its been already five days since I first time ask for help, and theres still no reaction:( Not even "Hi, your message has been received - be patient, we're workin' on it."
So what should I do now? Send another message and wait another few days..? Not cool.

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Solved Re: Founding Password Lost

Post by Nera. on August 22nd 2011, 10:50 am

Contact a GMod, Sanket, I'm certain he'll help you out Wink
Tell him you already asked for it and see what can he do
http://help.forumotion.com/u7065

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Solved Re: Founding Password Lost

Post by Skavenloft on August 22nd 2011, 11:13 am

So lets try again... Thank you for the help (and patience) anyway:)

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Solved Re: Founding Password Lost

Post by Xanthis on August 22nd 2011, 10:41 pm

It's been over a month now. All I ask is for a progress report, has anything been done, and if there's a problem, how can I help? There are a lot of things I need to get done that I haven't been able to do for months. I'm trying to stay loyal to Forumotion but if this can't be resolved, there's not much I can do anymore with this hosting.

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Solved Re: Founding Password Lost

Post by Sanket on August 23rd 2011, 6:40 am

I have brought this again to the attention of The Godfather TT
Regret the delay.

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Solved Re: Founding Password Lost

Post by Skavenloft on August 23rd 2011, 1:21 pm

Thank you everyone, everythings allright now:D

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Solved Re: Founding Password Lost

Post by kirk on August 25th 2011, 9:01 am

I suggest in the future everyone create a text file with all their accounts information, or email it to yourselfs, put it on a flash drive or write it down the old fashion way.

Belive me i have been there and forgot passes to many different things, so i got smart and created a account info folder with all my accounts.. never had the problem again.
Just be sure if you are on a shared computer you put it in a pass protected file.

And be sure not to forget the pass to that

So other then this advice for the future, if it's something only the godfather/pro admin can do, then all you can do is wait, he tries his best to take care of everyone problems and will get to them, but he takes them in the order he revives them and it can be a lot of people.. so please try to be patient.. if sanket has sent it to him more then once he will revive it.

fro everyone else, you have to follow this link.I strongly Suggest you do not have the setting ever set for admins not to be able resend their self a new pass.. And keep all your info written down or in a secure file..

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Solved Re: Founding Password Lost

Post by LeighM on September 1st 2011, 5:39 am

Hi there -- I too, have lost my PW and I'm a founder.
I understand I need to post to this board twice before I can PM support to get a new PW.
So, here's post number one.

Thanks.

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Solved Re: Founding Password Lost

Post by LeighM on September 1st 2011, 5:40 am

And here is post number two -- I am trying to support a forum for disaster relief in the Catskills after Hurricane Irene and can't believe I've lost this darn password!

People are waiting for the changes I'm supposed to make.

Here's hoping that the PM will get answered quickly -- thanks for your help.

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Solved Re: Founding Password Lost

Post by Jophy on September 1st 2011, 10:34 am

Please avoid double/triple posting. Posts need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button. Wink

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Solved Re: Founding Password Lost

Post by Xanthis on September 2nd 2011, 1:41 am

So it's normal for it to take nearly two months to respond, or?

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Solved Re: Founding Password Lost

Post by Sanket on September 2nd 2011, 6:37 am

Xanthis it is not. However, we as staff members have done everything possible to get this done. So you need to respect us with atleast following the rules. Wink

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Solved how to recove the lost password?

Post by xtremefatloss on September 2nd 2011, 7:45 am

@Xanthis wrote:I lost the password to my founding account, and the e-mail I registered the account with no longer exists. I've contacted Forumotion staff multiple times to no avail. Is there no way I can recover it?

Every log in provider ask some security question before sign up. Are you remember what was that? There should be option of recover password by entering your email id. then mail you your password to your registered id try this.

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Solved Re: Founding Password Lost

Post by Xanthis on September 2nd 2011, 10:40 pm

Just received my new pass, sorry if I offended anyone. Solved.

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Solved Re: Founding Password Lost

Post by Sanket on September 3rd 2011, 7:41 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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