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I have -1600 Credits

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Solved I have -1600 Credits

Post by Neymar1 on July 16th 2011, 4:01 pm

After buying a domain name for my site I realised that I accidentally clicked it twice and I now have -1600 credits. Could it be reset back to zero?

My forum is http://www.simplyfifa.com/

Thanks in advance.

p.s. I posted this in the wrong section so I am posting it again here so that The Godfather can see this.

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Solved Re: I have -1600 Credits

Post by The_Professor on July 16th 2011, 4:17 pm

No, it can't. I think there's no way you can reset it to zero.

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 16th 2011, 4:43 pm

@The_Professor wrote:No, it can't. I think there's no way you can reset it to zero.

Yes there is, I've seen an admin do it before. I'm waiting for The Godfather to reply to this because he can do it.

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Solved Re: I have -1600 Credits

Post by Sanket on July 16th 2011, 5:54 pm

When did you book your domain name?

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 17th 2011, 12:36 pm

@Sanket wrote:When did you book your domain name?

Wed 6 Jul 2011 - 13:24

Here is a screenshot:


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Solved Re: I have -1600 Credits

Post by Sanket on July 17th 2011, 4:50 pm

How much credits did you have earlier? Check your paypal.

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 17th 2011, 5:42 pm

@Sanket wrote:How much credits did you have earlier? Check your paypal.

I had 0 credits earlier. Then I added 1600 credits. The next part is where I bought the domain but double clicked it, putting me down to -1600 credits.

My paypal is fine. The correct amount of money (11.69) has been paid.

When will this issue be fixed?

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Solved Re: I have -1600 Credits

Post by Empire_1 on July 17th 2011, 6:04 pm

It looks like you've been charged twice for the same thing Razz

But I think you shouldn't worry about it as long as no extra money has been charged and the domain works fine

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 17th 2011, 9:12 pm

The Divine Clutch wrote:It looks like you've been charged twice for the same thing Razz

But I think you shouldn't worry about it as long as no extra money has been charged and the domain works fine

but I want to add more credits. If I add for example 400 credits the total will then be -1200. I would have to pay another 11.69 to get to 0 which I wont be doing.

Come on! I know that this can be fixed.

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Solved Re: I have -1600 Credits

Post by Empire_1 on July 17th 2011, 10:53 pm

thefifaguy wrote:
The Divine Clutch wrote:It looks like you've been charged twice for the same thing Razz

But I think you shouldn't worry about it as long as no extra money has been charged and the domain works fine

but I want to add more credits. If I add for example 400 credits the total will then be -1200. I would have to pay another 11.69 to get to 0 which I wont be doing.

Come on! I know that this can be fixed.

You're right O.o Sorry for my incompetence >.>

You might need an admin for this problem. Maybe you could PM a moderator that would forward to an administrator?


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Solved Re: I have -1600 Credits

Post by Sanket on July 18th 2011, 8:22 am

Can you check in paypal, are you charged twice?

I had the same thing, when i booked my domain name. But, it goes away in a few days.

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 18th 2011, 9:14 am

@Sanket wrote:Can you check in paypal, are you charged twice?

I had the same thing, when i booked my domain name. But, it goes away in a few days.

No, I haven't been charged twice.

This has been a few weeks.

I really do not understand why I have to be questioned like this? Can you not just fix it? I've seen that happen before!

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Solved Re: I have -1600 Credits

Post by The Godfather on July 18th 2011, 10:59 am

thefifaguy wrote:After buying a domain name for my site I realised that I accidentally clicked it twice and I now have -1600 credits. Could it be reset back to zero?

My forum is http://www.simplyfifa.com/

Thanks in advance.

p.s. I posted this in the wrong section so I am posting it again here so that The Godfather can see this.

hello,
it's ok for you. i did the necessary and all is ok now Wink

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Solved Re: I have -1600 Credits

Post by Neymar1 on July 19th 2011, 6:12 pm

@The Godfather wrote:
thefifaguy wrote:After buying a domain name for my site I realised that I accidentally clicked it twice and I now have -1600 credits. Could it be reset back to zero?

My forum is http://www.simplyfifa.com/

Thanks in advance.

p.s. I posted this in the wrong section so I am posting it again here so that The Godfather can see this.

hello,
it's ok for you. i did the necessary and all is ok now Wink

Thank you VERY much.

Neymar1
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Solved Re: I have -1600 Credits

Post by Sanket on July 19th 2011, 8:45 pm

Since this thread is marked solved, I will lock this thread.


Sanket Smile


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