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forum address change

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forum address change

Post by b8547713 on July 20th 2011, 1:37 pm

Ive changed my forum address few months ago, but the old one still links to my forum, I want to get rid of it, the old name just causes confusion

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Re: forum address change

Post by Mystic_gohan2 on July 20th 2011, 5:37 pm

WHat do you mean ? Your address is there but your name is not gone ? Or the old address still stays ? Well you have to tell your members about new address so they can complete move Smile

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Re: forum address change

Post by b8547713 on July 20th 2011, 6:20 pm

new address works, but the old still works too and I dont want that like I explained above...

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Re: forum address change

Post by b8547713 on July 21st 2011, 6:15 pm

Please dont ignore this issue like it doesn't exist. Just tell me that theres no workaround.

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Re: forum address change

Post by Sanket on July 21st 2011, 6:26 pm

I will ask The Godfather, if its possible to have a solution for this.

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Re: forum address change

Post by Darren1 on July 22nd 2011, 2:56 am

Hi,

Are you talking about a subdomain (IE: help.forumotion.com) or a Domain (IE: forumotion.com)?
if it's the sub domain, the DataBase may just need a few days to catch up to the new change, and should drop the old link off sometime within the next 5 days. (As far as I'm aware)

You can change the name via: Admin panel >> General > Forum/configuration > Site name || As well as in General > Search engine > Site title Smile

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Re: forum address change

Post by b8547713 on July 22nd 2011, 7:21 am

well, its been months and the old subdomain still links to my forum.

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Re: forum address change

Post by Darren1 on July 22nd 2011, 3:01 pm

Did you purchase a a tld domain (Domain.com), basically a domain name from anyone, or from forumotion, or have you only changed the default subdomain (test.forumotion.com) ?

During the creation process of the domain from ForuMotion (Via the admin panel) you have the option to remove the sub domain, and link it to your domain so it appears the domain is non-existent.
If you brought your domain from outside of forumotion, then unfortunately you cannot mask the sub domain.

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Re: forum address change

Post by b8547713 on July 22nd 2011, 6:44 pm

its just a free subdomain i replaced with another free subdomain few months ago

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Re: forum address change

Post by MrMario on July 23rd 2011, 5:31 am

It should be removed when you enter a new sub domain.

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Re: forum address change

Post by Darren1 on July 23rd 2011, 5:49 am

Ok, I get it now Very Happy

Hence the problem Mario, the old Subdomain is still active, and has been for several months now.... Not how it's meant to.

Are you able to pass this up please Mario?

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Re: forum address change

Post by psthug on July 23rd 2011, 3:43 pm

i have the same problem as b8547713 how do we fix it please Smile

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Re: forum address change

Post by MrMario on July 23rd 2011, 5:56 pm

b8547713 & psthug:
I will need to get the old sub domain along with the new one

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Re: forum address change

Post by b8547713 on July 23rd 2011, 6:59 pm

are you sure you want to fix this by individual basis? I think it would be simpler to fix the code in your system which handles old subdomains, from what the message says when you change subdomain, it's not an expected behaviour.
Oh well.

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Re: forum address change

Post by MrMario on July 23rd 2011, 7:09 pm

I'm asking for your old and new sub domain, so that I can show the higher ups the issue that is being caused. Then they will be able to fix for everyone.

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Re: forum address change

Post by psthug on July 23rd 2011, 7:11 pm

i sent you my two mario

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Re: forum address change

Post by Sanket on July 28th 2011, 4:48 pm

Create a new free Forum with the old address & it will stop redirecting. This was suggested by The GOdfather.

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