Member unable to log in
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Member unable to log in
Hi there,
I am the admin on http://nuban-aworldofchaos.forumotion.com/
One of my members eragonshadesslayer cannot log in.
We have tried changing the password on the ADMIN panel, but this has not worked. Now it seems he has exceeded the amount of log on attempts...
How do i resolve this, he does not wish to make a new account.
I am the admin on http://nuban-aworldofchaos.forumotion.com/
One of my members eragonshadesslayer cannot log in.
We have tried changing the password on the ADMIN panel, but this has not worked. Now it seems he has exceeded the amount of log on attempts...
How do i resolve this, he does not wish to make a new account.
Re: Member unable to log in
Make sure that cap lock is off, and all spaces are in the correct place. Try creating a very simple password or username, then change it once logged in. Also, make sure they are not banned some how!
Re: Member unable to log in
Change the password & try it yourself. Check if you can login into that account.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Member unable to log in
I am asking you to check. You will know then, that the user is doing something wrong on his end to enter the details.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Member unable to log in
Okay. When next i see him online, I'll check to see if it worked with the new password... shall let you know if it worked.
Re: Member unable to log in
Why do you need to see him online??
I am asking you as the admin to login into his account.
I am asking you as the admin to login into his account.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Member unable to log in
Oh okay !
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
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