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I have paid for my ads to be disabled yesterday and all was well. I have just logged into my forum and the ads are back.
I have checked my admin panel and it shows that my 1000 credits have been spent but it says that ads are not diabled?
Help please.
I have checked my admin panel and it shows that my 1000 credits have been spent but it says that ads are not diabled?
Help please.
Stevejo- Forumember
- Posts : 28
Reputation : 0
Language : English
Re: Adverts
The ads have just disappeared.
Was it something you have done (admin) or was it a glitch?
Was it something you have done (admin) or was it a glitch?
Stevejo- Forumember
- Posts : 28
Reputation : 0
Language : English
Re: Adverts
Please don't double post, use the EDIT button
Your transaction may have been completed about the ads. When you spend credits, sometimes it needs time before something is activated.
Your transaction may have been completed about the ads. When you spend credits, sometimes it needs time before something is activated.
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Adverts
I didnt double post. I had new information.
Stevejo- Forumember
- Posts : 28
Reputation : 0
Language : English
Re: Adverts
Joph25 wrote:Please don't double post, use the EDIT button
Your transaction may have been completed about the ads. When you spend credits, sometimes it needs time before something is activated.
The point was I paid for the ads to be removed, and they were. The next day they are back. So no, it wasnt a time thing. Please think before you offer advice. It is very frustrating when you admins post without thought.
Stevejo- Forumember
- Posts : 28
Reputation : 0
Language : English
Re: Adverts
Yes you are double posting and just did it again.
Double posting back to back within a 24 hour period is prohibited on forumotion Support Forum. Next time please wait for a reply. or edit and additional information in your first post via the post edit button
With all that aside and behind us now,
It was most likely to do with the problems that forumotion was having with some server issues earlier yesterday and are still working on sorting the rest of the problems out.
You can read more here..
https://help.forumotion.com/t95511-important-major-issues-with-forums
there was a few crazy things happening, my account here.. lol i didn't even exist as a member and could not even log in.. lol
So anyway, if the adds come back for any reason kindly let us know and we will be sure to have a pro-admin take care of the problem for you asap.
Forumotion is not going to charge you for something and not honor the service you payed for.
Once again i think it was due to the mishaps in the thread link above.
Double posting back to back within a 24 hour period is prohibited on forumotion Support Forum. Next time please wait for a reply. or edit and additional information in your first post via the post edit button
Hello, we are not mind readers. And joe was only giving some friendly advice on what the problem could have been.I understand you paid for something so you want what you paid for.. ok no prob, cant argue with that,But there is no need to be rude to our staff nor will we tolerate such actions.Stevejo wrote:
Please think before you offer advice. It is very frustrating when you admins post without thought.
With all that aside and behind us now,
It was most likely to do with the problems that forumotion was having with some server issues earlier yesterday and are still working on sorting the rest of the problems out.
You can read more here..
https://help.forumotion.com/t95511-important-major-issues-with-forums
there was a few crazy things happening, my account here.. lol i didn't even exist as a member and could not even log in.. lol
So anyway, if the adds come back for any reason kindly let us know and we will be sure to have a pro-admin take care of the problem for you asap.
Forumotion is not going to charge you for something and not honor the service you payed for.
Once again i think it was due to the mishaps in the thread link above.
kirk- Forumaster
- Posts : 11037
Reputation : 653
Language : English,Vulcan,Klingon, Romulan,& Gorn
Re: Adverts
Sorry I didnt intend to be rude. Sorry to Joe! Ive just read what I wrote and it did sound a little stroppy. That was not intended.
Stevejo- Forumember
- Posts : 28
Reputation : 0
Language : English
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