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Personal Messages Disappeared

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Solved Personal Messages Disappeared

Post by Judi on August 22nd 2011, 12:48 am

Multiple members of my forum http://freespeechcakers.forumotion.net/ have said that they lost all of their personal messages. Is there a way these can be retrieved?

Judi
New Member

Posts : 2
Reputation : 0
Language : English

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Solved Re: Personal Messages Disappeared

Post by Ahmedvirus on August 22nd 2011, 1:09 am

Prefer here
You may be able to know it

http://forum.forumactif.com/t312542-topic

or

Hello everyone, I would just like to let everyone know that Forumotion's
hosting company crashed earlier today and the problem is still being
worked on.

We thank your for your understanding and apologize for the lack of communication.

If
you are having issues with disappearing members, missing posts, blank
PMs, etc. then please remain calm. The issues will be fixed in time. We
are just waiting for official word. Thanks. Smile

Regards, the Forumotion team
Of them may be your problem

But not sure

Ahmedvirus
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http://help.forumotion.com

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Solved Re: Personal Messages Disappeared

Post by Darren1 on August 22nd 2011, 2:57 am

Hi,

Yes, as Ahmedvirus as said, it's a direct result of a server crashing yesterday.
The techs are working on the issue, and have just done an all nighter, and are currently doing troubleshooting and corrections.

Everything should be corrected within the proceeding 7 days, and most things will be well in progress within 24hrs.

I'm sorry about the inconvenience.

Darren1
Helper
Helper

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Solved Re: Personal Messages Disappeared

Post by Judi on August 22nd 2011, 5:35 am

Thanks! I really appreciate both of you taking the time to answer, and it's great to know it will be fixed soon.

Judi
New Member

Posts : 2
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Language : English

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Solved Re: Personal Messages Disappeared

Post by Base on August 22nd 2011, 11:13 am

Yes, and since an answer has been given I shall consider this problem solved. Wink

Considered Solved => Locked

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

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