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Credits spent twice for the same service

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Solved Credits spent twice for the same service

Post by Turkulusbudun on August 27th 2011, 1:06 am

Description of the problem:

I bought 3000 credits, then spent 1600 credits for customized domain name. However, it seems that I sent the same booking request twice:



So now I have -200 credits (3000 - 1600 - 1600 = -200).

Is it possible to get back 1600 credits spent erroneously? Probably, you can delete one booking request (see picture above) and that would be enough.

PS. All other things work well: I was billed exactly for 3000 credits I paid for and customized domain name is up and running.

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Solved Re: Credits spent twice for the same service

Post by MrMario on August 27th 2011, 2:26 am

I have reported this issue.
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Solved Re: Credits spent twice for the same service

Post by Turkulusbudun on September 12th 2011, 5:48 pm

Thanks a lot. The problem is solved.

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Solved Re: Credits spent twice for the same service

Post by Sanket on September 13th 2011, 1:34 pm

Since this thread is marked solved, I will lock this thread.


Sanket Smile

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