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Pop-out Chatbox Chrome browser issues.

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Pop-out Chatbox Chrome browser issues.

Post by Vito-UFA on September 4th 2011, 3:31 pm

HERE is my forum i used pop-out chatbox tutorial which i have found here http://help.forumotion.com/t88458-how-to-create-a-pop-out-chat-box i tried only with three browsers, personaly i'm using Chrome and here is the issue, when i open chatbox for the first time is fine, when i close for the first time its going back as it should but if im trying to open it for the second time it goes exactly like on this picture:

every other close or opening only goes up and down, simply do not pop-out corectly, when i refresh the browser its fine again but does it have to be like that ?
For Firefox or IE works fine and those are only three browsers i have checked.
Can this be solved for Chrome ?




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Re: Pop-out Chatbox Chrome browser issues.

Post by DarkBlade on September 4th 2011, 3:45 pm

So its just positioned in the wrong place?

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vito-UFA on September 4th 2011, 4:09 pm

What you mean by that ?
It's positioned in i right place simply doeasnt work properly for Chrome browser.

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Re: Pop-out Chatbox Chrome browser issues.

Post by plkocev on September 8th 2011, 11:55 am

I have the same issue plus in Firefox when you click the chatbox to pop up, you have to manually scroll down to the last sentence. This never happens in Chrome though. Anyway, that's not much of a problem like the wrong positioning. I'd appreciate if anyone help with that.

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vito-UFA on September 9th 2011, 3:57 pm

I think we just have to deal with it.

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vanilla990 on September 9th 2011, 5:37 pm

I added that pop-up chat box to my forum a while back and had that problem as well.

I don't think that there is anything that can be done to fix it though because with browsers, when something is too long to fit on the screen, you are given the option to scroll to the right in order to see what was not on there.

Unless there is some sort of javascript code that can force it to open in a certain direction then I can't really see a solution.

On my forum, I moved the pop-up box to the top left corner of the screen instead to get it to work better.

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Re: Pop-out Chatbox Chrome browser issues.

Post by plkocev on September 10th 2011, 2:17 pm

@Vanilla990 wrote:I added that pop-up chat box to my forum a while back and had that problem as well.

I don't think that there is anything that can be done to fix it though because with browsers, when something is too long to fit on the screen, you are given the option to scroll to the right in order to see what was not on there.

Unless there is some sort of javascript code that can force it to open in a certain direction then I can't really see a solution.

On my forum, I moved the pop-up box to the top left corner of the screen instead to get it to work better.

Thank you very much for the idea. It actually works fine now in Chrome.

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Re: Pop-out Chatbox Chrome browser issues.

Post by Jaytective9 on September 10th 2011, 4:05 pm

@Vito-UFA wrote:What you mean by that ?
It's positioned in i right place simply doeasnt work properly for Chrome browser.
It maybe a problem because in my case using Chrome, it works fine. :wouhou:

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vito-UFA on September 11th 2011, 6:46 pm

@Vanilla990 wrote:
On my forum, I moved the pop-up box to the top left corner of the screen instead to get it to work better.
Thx dude this is very good solution i moved my chatbox also to left top and its working fine for Chrome except border which freezes whil chatbox is poping out, but i just removed the border and its ok.
Mozilla issue still not solved but this is not bothering me that much so for me thread is solved.

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Re: Pop-out Chatbox Chrome browser issues.

Post by gamamulya on September 11th 2011, 7:46 pm

hey, tell us how to move it on the left top, also how to remove the border ?

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vanilla990 on September 11th 2011, 11:28 pm

Ok. To move it to the top left you will need to go to where you have the code and change

Code:
bottom: 0pt; right: 0pt;

to

Code:
top: 0pt; left: 0pt;


And then to remove the border you can do this by changing

Code:
border-top: 7px solid rgb(148, 11, 11); border-left: 7px solid rgb(148, 11, 11);

to

Code:
border-top: 0px solid rgb(148, 11, 11); border-left: 0px solid rgb(148, 11, 11);

Or if you have Chrome of Firefox and want to remove the rounded corner you can change

Code:
border-top: 7px solid rgb(148, 11, 11); border-left: 7px solid rgb(148, 11, 11); z-index: 10000; -moz-border-radius: 20px 0pt 0pt 0pt;

to

Code:
border-top: 0px solid rgb(148, 11, 11); border-left: 0px solid rgb(148, 11, 11); z-index: 10000; -moz-border-radius: 0px 0pt 0pt 0pt;

Hope that's helped Smile

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Re: Pop-out Chatbox Chrome browser issues.

Post by gamamulya on September 12th 2011, 12:04 am

Okay thats really helped, but why i cant log in to the chat box ?, I already log in to the forum, but when i presses Log in on the pop out chatbox, nothing happen, but it works when i log in on the normal chat box ( not pop-out chatbox ) how to fix that ?

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Re: Pop-out Chatbox Chrome browser issues.

Post by Vanilla990 on September 12th 2011, 3:32 pm

I had that problem as well. it seems as though part of the javascript that runs when you click login wasn't working properly. In the end I think I had to change a link.

Right, Ok. You need to make sure that the the following bit of code below is exactly like this on your code.

Code:
src="/chatbox/index.forum"

You can find it at the very bottom of the code for the pop-up chat box just before it says:

Code:
</iframe></div>

I think during a Forumotion update they changed the link to the chat box and it caused them not to work because they weren't linking to the right place.

Edit: I've just tried the code from the tutorial and that works fine. You could delete the current code and put that code in again and then make any of the border changes and position changes again to see if it fixes it.

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Re: Pop-out Chatbox Chrome browser issues.

Post by gamamulya on September 12th 2011, 6:54 pm

Hey this src="/chatbox/index.forum"
code is working !, i think you`re right, they change the link to the new place, thats why it doesnt work fine.

Thankyou vanilla thumright

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