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Canīt delete the PMīs

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Solved Canīt delete the PMīs

Post by UltimateShine on September 17th 2011, 9:59 pm

Help please Sad


My Message Box is full and i canīt delete Messages...
Can some one help?
How i delete them? or can i have more PM space???

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Solved Re: Canīt delete the PMīs

Post by Nera. on September 18th 2011, 12:27 am

Hi,

To set the PM space go to your AP > General > Messages and emails > Private messages > Set the max PM's there

For the deleting part, when you go to your Inbox you should have this on the bottom http://i.imm.io/9izT.png ?

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Solved Re: Canīt delete the PMīs

Post by UltimateShine on September 18th 2011, 9:01 am

yes, i have try to delete one message- donīt work
i have try to delete all message - donīt work
i have try to save all - donīt work


so i canīt clear my Privat Message Box Sad

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Solved Re: Canīt delete the PMīs

Post by Base on September 18th 2011, 9:49 am

Hi, why doesn't it work? Is there an error message? Please make sure that you actually have a private message selected before clicking on 'Delete Marked'. Smile

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Solved Re: Canīt delete the PMīs

Post by UltimateShine on September 18th 2011, 10:03 am

yes, i have select one, more, all... but if im click delete marked, nothing happens.
I donīt get any error message...
if i try to delete, i come back to the inbox Message...

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Solved Re: Canīt delete the PMīs

Post by Base on September 18th 2011, 10:13 am

Hmm... in that case I will pass this problem up to The Godfather for you.

Don't worry, even if your inbox is 100% full, you can still receive PMs. However, the oldest PMs will be deleted and be replaced by the newer ones. Smile

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Solved Re: Canīt delete the PMīs

Post by UltimateShine on September 18th 2011, 10:48 am

Okay, Thank you Smile

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Solved Re: Canīt delete the PMīs

Post by SLGray on September 19th 2011, 7:02 am

I have the same problem. My problem was the browser I was using. With Opera, I could not delete pms. With IE, I could. Try a different browser.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Canīt delete the PMīs

Post by UltimateShine on September 19th 2011, 12:53 pm

ohokay, thanks i would try it^^
using opera too...

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Solved Re: Canīt delete the PMīs

Post by UltimateShine on September 19th 2011, 1:05 pm

Thank you so much Smile


With a other Browser it works now Smile Thank you Smile

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Solved Re: Canīt delete the PMīs

Post by Base on September 19th 2011, 6:17 pm

Posting consecutively is not tolerated unless separated by 24 hours since the last post. In future, please use the edit button. Wink

Solved => Locked and Archived

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