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Cannot remove administrator

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In progress Cannot remove administrator

Post by viho1 on September 19th 2011, 9:17 pm

A little while ago I made 2 staff members administrators so that they could have access to the admin panel (we were working on a layout together.) It was only supposed to be temporary but I cannot remove them. When I remove them it acts as if I did, but they still have access to the admin panel, and it soon labels them as administrators in the groups section again. I am not the founder but the founder has also tried to do it with the same problem. This must be a glitch, or some weird forumotion rule that admins can't be removed?

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In progress Re: Cannot remove administrator

Post by MrMario on September 19th 2011, 11:38 pm

Did you remove the admin's from group one? (Group with the crown)

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In progress Re: Cannot remove administrator

Post by viho1 on September 20th 2011, 6:35 am

Yes. I did it once more and the members appear to no longer be admins. However I have confirmation from both of them that they still have all of the administrative powers including access to the admin panel.

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In progress Re: Cannot remove administrator

Post by Sanket on September 20th 2011, 11:28 am

Did you check logging into their account using their password after their consent to see if it happens?

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In progress Re: Cannot remove administrator

Post by viho1 on September 20th 2011, 1:57 pm

I didn't but they wouldn't have any reason to lie to me. If you'd like I can do that though.

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In progress Re: Cannot remove administrator

Post by Empire_1 on September 21st 2011, 12:10 am

@viho1 wrote:I didn't but they wouldn't have any reason to lie to me. If you'd like I can do that though.

After you removed them from Group 1, are they still reappearing in the group? Since you are an administrator, but not the founder, you might not have the permission to do this, though I'm not 100% sure. However, the founder must have the ability to remove people from the admin group.

Here's an alternative suggestion:

If you're getting a little suspicious, ask the founder to go and change your admins' passwords. Then, log into their account and confirm what is happening to himself. If the problem is recurring, make a screenshot. Then send your ex-admins an email telling them that their password has been reset to whatever.

Note: Careful when using doing this because you might offend the users!! Razz

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In progress Re: Cannot remove administrator

Post by SLGray on September 21st 2011, 3:37 am

Do you mean that they still have access to the administration panel, or they have moderator powers? Are they moderators for any specific forum?


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In progress Re: Cannot remove administrator

Post by viho1 on September 21st 2011, 11:18 am

The two members have always been moderators. I made them temp admins to help me on a layout. When I go to remove them, it shows that I have removed them but they still have complete access to the admin panel, and their admin status soon reappears in the admin group.

This isn't an issue of anybody being suspicious of anybody, it is definitely a glitch of some sort. The founder has also tried to remove them but it will not work.

The members don't want to remain as admins either.

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In progress Re: Cannot remove administrator

Post by SLGray on September 21st 2011, 7:32 pm

Could it be that another administrator is adding them back to the administrator group?


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In progress Re: Cannot remove administrator

Post by viho1 on September 21st 2011, 8:44 pm

No it is definitely a glitch.

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In progress Re: Cannot remove administrator

Post by fadelassaad on September 21st 2011, 9:37 pm

Are you the founder of the website?

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In progress Re: Cannot remove administrator

Post by viho1 on September 22nd 2011, 3:23 am

No but I like I said, the founder tried to remove them also and it didn't work.

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In progress Re: Cannot remove administrator

Post by MrMario on September 22nd 2011, 8:02 am

Please explain the way your remove them.

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