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Help me...i cannot access my forum

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In progress Help me...i cannot access my forum

Post by rieyna168 on September 20th 2011, 7:25 am

Moderator, please help me. i cannot access my forum. What should i do?

The forum ams-thegunners.forumotion.com doesn't exist.Verify the internet address you typed : ams-thegunners.forumotion.com,
and try again if there is a mistake.
It is possible that the administrator has chosen to delete it.

My forum URL: http://ams-thegunners.forumotion.com

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In progress Re: Help me...i cannot access my forum

Post by mgt98 on September 20th 2011, 9:18 am

Looks as if it has been deleted. Wait for Mr Mario or the Godfather to come online.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 20th 2011, 9:26 am

only one person admin this forum. that person is only me & i never delete my forum.
May i know how to settle my problem? i want my forum back. Any administrator can help me. i really2 need help. Suddenly my forum loss. Sad Sad Sad

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In progress Re: Help me...i cannot access my forum

Post by Sanket on September 20th 2011, 11:35 am


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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 20th 2011, 12:21 pm

yup..
what should i do to get back my forum. i really need it. Sad

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In progress Re: Help me...i cannot access my forum

Post by APE on September 20th 2011, 4:54 pm

hi there try this :

Login to the forum utilities with your email address you used to make your forum and password.
then click on the button that says = click here to authenticate,

then scroll down to
restore the forum to such as it was previously:
BACKUP TYPE: = full backup
RESTORE THE FORUM SUCH IT WAS:= the day before your forum was missing.

also NOTE: you should get an email saying that your foum has been put back and a link !

Hope this helps

~Ape~





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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 21st 2011, 4:16 am

i try already but when i put my email & password, Its not working. I know its the right email, its the only one I use...and I tried like... all versions of the password I used that it could possibly be...not working.



i already used my forum almost 2years. i have 100+ user register my forum,have more than 100 topic & more than messages. Last i login my forum is end of august.2011...

When i try login a few day ago,my forum loss Sad Sad Sad

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In progress Re: Help me...i cannot access my forum

Post by Sanket on September 21st 2011, 7:30 am

The forum is deleted it seems then.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 21st 2011, 4:23 pm

Mr Sanket, can u help me to get back my forum? i really need its.
i don't know how my forum deleted. i never delete my forum. Last i login my forum is end of august.2011. When i open my forum few days ago, i really shocked because i cannot access my forum.

i hope u can help me. thanks you for your cooperation.


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In progress Re: Help me...i cannot access my forum

Post by SLGray on September 21st 2011, 7:28 pm

When you could log on was there an message from Forumotion in your Administration Panel about breaking ToS?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Help me...i cannot access my forum

Post by Empire_1 on September 21st 2011, 11:22 pm

slg wrote:When you could log on was there an message from Forumotion in your Administration Panel about breaking ToS?

Usually they give a count down right? It's at least a few days..

Could you tell us what your forum is about and its contents rieyna168? It may help us find what has happened to your forum

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In progress Re: Help me...i cannot access my forum

Post by APE on September 22nd 2011, 1:49 am

when you del a forum you can still login to the backup tools to get your old site back, I Know this as i just got an old test site back that i removed about 6 months back and there also was one that was even older than that.

I think it's some thing like your Url is wrong
your email addrss is wrong or password.
if none of this is wrong then i really dont know maybe your forum is removed from our servers but i really cant see that.
best thing to do is ask a staff member to get the admin godfather to look for your forum on the servers for u and get back to you

~Ape~





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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 22nd 2011, 4:32 pm

slg : i didn't receive any message from Forumotion in my Administration Panel about breaking ToS. in my email also don't have.

Empire_1 : My forum is content update about Arsenal Supporters in Malaysia, all arsenal games & all about football. i didn't see count down breaking in my forum before my forum loss.it suddenly happen.

ape man : I know its the right email, its the only one I use...and I tried like... all versions of the password I used that it could possibly be...not working. I save in my laptop URL my forum, email and password i using.

May i know who staff member can help me to get gotfather? i really need back my forum. Sad

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In progress Re: Help me...i cannot access my forum

Post by APE on September 22nd 2011, 6:04 pm

ok if you have sent all the info to mrmario then if he cant help u im sure he will forword the info to the godfather to lookin to
as told u in pm Wink

~ape~





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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 23rd 2011, 4:49 pm

i still waiting help from admin. Sad

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In progress Re: Help me...i cannot access my forum

Post by MrMario on September 24th 2011, 2:01 am

You deleted the forum.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 24th 2011, 5:07 am

i deleted my forum?seriously, i never delete my forum. last i login 26.August.2011. After that, i going holiday for 3 weeks and not in my forum. When i open my forum few days ago, i really shocked because i cannot access my forum.

Can i know Mr Mario, when my forum deleted?.
i need you help to get back my forum because i really love my forum.

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In progress Re: Help me...i cannot access my forum

Post by Sanket on September 24th 2011, 6:03 am

I have asked about this issue. Please be patient till then !

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 24th 2011, 6:11 am

Thank you Mr Sanket for your co-operation. i really appreciating your help.

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In progress Re: Help me...i cannot access my forum

Post by prajaniati on September 29th 2011, 5:16 pm

Yes, the forum is deleted

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 30th 2011, 7:11 am

Hi Mr. Sanket.
How the latest information about my forum?if possible to get back.

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In progress Re: Help me...i cannot access my forum

Post by kirk on September 30th 2011, 8:23 am

Di you check your email for any messages that might have been sent to you from your forum?

Like if you was following a topic or something to be notified when a reply is posted or new member joined etc..., also check your spam folders. If you did delete the forum you would have also had a confirmation deletion email sent to you as well.

Or try going back in your browser history and try to click any think that was on your forum.
If you still have the history in your computer?

If your forum was shut down i think the onlineguardian message would come up by now. So if you did not delete the forum then the only other possibility is you changed the forum address to something else??

And keep in mind only the founding admin would have the ability to delete or change the forum address, So that leaves the question? Did you have any other admins you allowed to the founders account.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 30th 2011, 8:29 am

i already check my inbox & spam, i don't see any message sent to me about my forum deletion.

Only mind is a admin for my forum & i never delete my forum. almost 2 month my forum missing. i try to get back but until now, no body can help me. i really2 want my forum back. i hope Mr. Godfather can help me to settle my problem. Sad Sad

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In progress Re: Help me...i cannot access my forum

Post by kirk on September 30th 2011, 9:30 am

@rieyna168 wrote:
2 month my forum missing. i try to get back but until now,

Two months? why did you wait so long,
You can always create a new forum.

Well i think only a pro admin will be able to do it,I am not sure if Mario can or not.
So just try to hang tight and i will bring the thread to their attention again.

But first answer this?
Do you remember the email address your created the forum with?
And do you still have the same IP address you had when you created the forum?


Please Do not post your information here, If and only if it's needed, A admin will ask you for it through PM or other staff Manager/Moderator

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on September 30th 2011, 10:03 am

Because i really want my forum back. i have few topic that is very important to me. i also have 100+ user register in my forum, a lot off topic we discuss together. i don' think if i create the new one, it will be same.

i love my forum. i try to wait admin here to help me but until now i didn't have response positive that can solve my problem. Sad

i already pm Mr Mario about my forum information, only the i don't remember the IP address.

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In progress Re: Help me...i cannot access my forum

Post by Sanket on October 3rd 2011, 8:30 am

Please provide me with the founder's email address for the forum via PM.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on October 3rd 2011, 4:33 pm

What i should do now? i only have 2 email address and i'm founders for that forum. why this happen to me. i really love my forum.

May u help me get Mr GodFather. maybe he can help me.

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In progress Re: Help me...i cannot access my forum

Post by Sanket on October 3rd 2011, 6:29 pm

Unless you confirm the founder's address, i cannot do much. TGF had asked for your founder's address so that he could retrieve your forum back.

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In progress Re: Help me...i cannot access my forum

Post by rieyna168 on October 4th 2011, 1:39 pm

i already give u information about my forum, what u means now the founder's address?

i don't understand.please give some information.

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In progress Re: Help me...i cannot access my forum

Post by Nera. on October 4th 2011, 1:46 pm

@Sanket wrote:Please provide me with the founder's email address for the forum via PM.

Send the founders email address to Sanket's PM. That is what he is asking you.

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