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having problems signing in

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Solved having problems signing in

Post by LilaP on September 27th 2011, 8:05 pm

is there any way to let a person into the group without them registering
I have sent an invite to her and she is being rejected saying that the name is already used
there is only one person by her name and she is still being rejected
ty

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Solved Re: having problems signing in

Post by SLGray on September 27th 2011, 8:42 pm

Is she trying to register or join a group? You have to be a registered member to join an usergroup.


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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 8:58 pm

she was invited by me the owner of the group
but when she signs in it is telling her she is already in there and is using the wrong password. she has not received a confirmation email.

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Solved Re: having problems signing in

Post by SLGray on September 27th 2011, 9:00 pm

Has she check to see if the email is in her spam/trash folder?


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Solved Re: having problems signing in

Post by musket on September 27th 2011, 9:09 pm

If you go into her profile via the ACP and change her password to a temp password ..inform her of the new temp password.. this will let her log in, and when she is logged in she can then change her password in her profile to one of her own choosing Smile

ACP>> users and Groups >>search users ... change the password of the user in their profile here and save Smile

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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 9:37 pm

dunno know what is going on but she is not even showing in the group at all
I did a search and it saying no member by that name

she didn't get an email to activate her membership that is probably why
ty

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Solved Re: having problems signing in

Post by musket on September 27th 2011, 9:55 pm

Check ACP Users and Groups>>Inactive users if her name is there... click activate

Also check ACP Users and groups>> users options..new accounts activation...select user and save




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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 10:04 pm

ahhh thank you so much you are a life saver...LOL

now can you plz tell me how to allow signature tags in the group?
I can't find where to allow them. I see you can allow in profiles, but they are not showing in the group at all
tyvm

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Solved Re: having problems signing in

Post by musket on September 27th 2011, 10:11 pm

ACP Users and groups>> users options >>user settings



whatever you want to choose here and save

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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 10:19 pm

thank you sooo much
you are a great help to a person like me that knows nothing
have a wonderful day

:wouhou:

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Solved Re: having problems signing in

Post by musket on September 27th 2011, 10:21 pm

Ha ha your welcome click on the little green cross over my messages '+' :wouhou:


Last edited by musket on September 27th 2011, 10:26 pm; edited 1 time in total

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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 10:23 pm

will do that from now on
thanks again

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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 10:24 pm

hmmm its till not working though...lol
wahhhhhh

ok just figured it out
have to tell the ladies to go their profile and set it to allow sig all the time...LOL
ok I'm out of here now I hope..hehe

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Solved Re: having problems signing in

Post by musket on September 27th 2011, 10:28 pm

post a new topic as you are only allowed one fix per topic Smile

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Solved Re: having problems signing in

Post by LilaP on September 27th 2011, 10:31 pm

@musket wrote:post a new topic as you are only allowed one fix per topic Smile

ok thanks

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Solved Re: having problems signing in

Post by Sanket on September 29th 2011, 6:38 pm

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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