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Private PM's showing up in VISITOR MESSAGES

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In progress Private PM's showing up in VISITOR MESSAGES

Post by morf13 on October 20th 2011, 7:42 pm

PLEASE ADVISE:

One of my members has been receiving PM's from people. These private PM's are showing up in his VISITORS MESSAGE section. This is a big problem,since private PMs sent to him are being displayed to the public. Is this a glitch? A special setting? It seems to be only this one member. Please advise, how can I fix this asap??

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by Base on October 20th 2011, 8:59 pm

Hi!

Do you have visitor messages enabled? If so, then are you sure that these are actually private messages being sent and not just visitor messages? Smile

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by morf13 on October 20th 2011, 9:10 pm

These are definitely sent PMs. I sent somebody a PM. I clicked on the send PM box when I sent it to them. Now, the same PM i sent him shows up on his visitor message list,and it is word for word what I sent him via PM.

Please advise? How can I disabled ALL VISITOR MESSAGES?

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by morf13 on October 20th 2011, 9:13 pm

By the way, it seems that this may be happening with only one member's messages

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by Base on October 20th 2011, 9:17 pm

Posting Consecutively:Posting consecutively is not tolerated unless separated by 24 hours since the last post. This is your second reminder about this. Wink

To disable visitor messages, please go to:

1. Administration Panel (advanced mode)
2. Users & Groups Tab
3. Profiles (on the left, under Users)
4. Click on 'General options'
5. Uncheck 'Visitor messages' in 'Tabs to display'

Smile

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by morf13 on October 20th 2011, 9:25 pm

Thanks I will try it. I wonder why it seems that it is just happening with just this one person?

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by Base on October 20th 2011, 9:26 pm

I have no idea. Probably a bug / glitch in the system; if you want, you could keep it enabled and I could take a look?

If not, then don't worry. Wink

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by SLGray on October 21st 2011, 1:49 am

Is the member moving the messages to his/hers savebox? When you look at the Savebox page, there is a button that says Move Selection To Profile.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by kirk on October 21st 2011, 11:22 am

New one to me? i never heard of this happening and was not aware you had the option to move saved messages to profile? Dunno why that is even a option?

Info added

SLG where do you see the option to save PM in your profile?
I dont see it here on this forum. I will have to check it out on my test board.

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by Base on October 21st 2011, 5:37 pm

kirk, you can save messages by going to your inbox, checking the box next to the PM and then clicking 'Save Marked' at the bottom of the inbox. Smile

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by SLGray on October 22nd 2011, 5:23 am

Exactly I do not see that option on the support forums. It could be because the support forum has the Visitor Message feature off. I am using Invision, and I have that option to send messages to my profile. The button appears on the Savebox page of the Private Message pages.

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In progress Re: Private PM's showing up in VISITOR MESSAGES

Post by kirk on October 25th 2011, 2:35 pm

@Base wrote:kirk, you can save messages by going to your inbox, checking the box next to the PM and then clicking 'Save Marked' at the bottom of the inbox. Smile
Right, i dint know abaout the option slg was saying Smile
slg wrote:Exactly I do not see that option on the support forums. It could be because the support forum has the Visitor Message feature off. I am using Invision, and I have that option to send messages to my profile. The button appears on the Savebox page of the Private Message pages.

Yeah it has to be because visitor messages are not enabled here.
I just don't recall seeing the option to have them in your profile before..

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