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Pop-Out Chatbox v2.0 gone missing.

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Solved Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:15 am

Site: http://paperthin-hymn.nstars.org/
Running: Invision

Question!
I've had the Chatbox created under this tutorial for some time now and everything was fine. Earlier today, however, a Co-Administrator on my site read my directions wrong and installed the Portal. Now, the Chatbox is nowhere to be found. I don't need the Portal, so I have no problem not having one, haha.


Last edited by ℋunni on October 25th 2011, 3:42 pm; edited 1 time in total

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:17 am

Are the codes for the Chatbox still there?


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:22 am

Yes'm. Would you like me to copy them all here?

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:24 am

No. I was just asking if they were still there. So when the other administrator add the potral, the chatbox disappeared?


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:26 am

Yeah, what I was told was that she went to

AP >> Modules >> Portal management

And then was a button that asked to verify if you wanted to install the Portal. They hit yes, and the Chatbox just poofed. We had been using the Chatbox beforehand to give her instructions, and nothing else has been done after.

Edit: I just un-installed the Portal completely and the Chatbox is still not appearing. Should I delete everything and re-do it?


Last edited by ℋunni on October 24th 2011, 8:28 am; edited 1 time in total

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:28 am

Did you place a code for the chatbox in a widget?


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:29 am

Yes, I did; that's what the tutorial asks for.

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:30 am

Check and see if the widget is still activated?

P.S. If you want to not use a widget, you can place the code in the annoucement bar.


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:34 am

Everything is still actively placed. I would place it in the Announcement bar but I'm actually using it </3

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:36 am

You can add the code that is in the widget in the announcement bar. You will not see it. I believe there is not a limit on codes in the announcement bar.


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 8:37 am

I'll try that right now. One moment (:

Edit: I'm not sure what happened to the widgets, but the Chatbox is visible and working once more. Thank you <3

Edit #2: I see why I wanted to keep it in the widgets. I can keep the visibility levels on it. Guests couldn't see it, whereas members and above could </3 Still not resolved D:


Last edited by ℋunni on October 24th 2011, 8:40 am; edited 1 time in total

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 8:39 am

Ok. Just do not forget to check all pages for the announcemnet bar.

You are welcome.

Guests can see, but not use it.

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 9:02 am

Although it's not been resolved, thanks again slg for trying (:

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by SLGray on October 24th 2011, 9:04 am

Maybe the person who create the codes can help you.


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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 9:08 am

Hopefully!

Still not resolved.

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 10:32 pm

It's already on the Forum widgets and the widgets are on.

The Portal has been deleted because I won't be using it anytime soon.

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by Mike on October 24th 2011, 10:49 pm

Umm. It somehow needs to be removed for guests.

You can try and add it as an Iframe -> add the code to a HTML page and iframe it in. Might not work but it's the best thing that I can think of for Invision.

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by ℋunni on October 24th 2011, 11:11 pm

Still nothing. </3

Edit 1: I switched the sides of the widget and it's showing now; not sure why haha, but yes. Solved <3 Thank you all for taking the time to help!

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Solved Re: Pop-Out Chatbox v2.0 gone missing.

Post by Mike on October 24th 2011, 11:22 pm

Weird! Never heard of that before :/

And you're welcome, bummer what I said didn't work.

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