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I cannot log into my foroum and some members received e-mails that they were deleted!

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I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:10 pm

Hello,

I'm an administrator in the following forum: http://gc-vampteam.vampire-legend.net/portal
Suddenly, today I cannot log in, if I try to register I get this message: Administrators have forbidden any new members
and other members of the forum are telling me that they received the following e-mail:
"Hi rall84,
You receive this automatic e-mail because your account on "" - http://teamvamp.vampire-legend.net has been deleted.
You can contact the administrator to know why it has been deleted."

and I didn't even get an e-mail!!

Can you please advise?

Thanks a lot

christina.f.69
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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:12 pm

To be honest, I think someone got into one of the admin account and did all this. Trying to 'hack' or take over your forum. When has this started?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:15 pm

And how do I change this? How do I "hack" it??
The members got the e-mail about 20 hours ago. I was just notified.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:16 pm

Oh I see. And You dont hack it. I would suggest going to : http://www.forumotion.com/en/utils/

And recover it back to before any of this happened.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:17 pm

I'll try it and get back to you. Thanks a lot for your help!!

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:19 pm

Backup type : Full backup

Restore the forum such as it was : BEFORE this all happened.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:20 pm

Oh no... The page you indicated, requires creation e-mail address, and the creator of this forum's missing! I'm trying to use the forum address, but it doesn't work. What else can I do?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:24 pm

Ok.. I reccomend waiting for someone with more brains than me.. sorry

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:26 pm

Is there someone who can do the "hacking" for me? Someone I might can send a pm to?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:29 pm

I said, that they may be 'hacking' youir forum, by that probably just found out someones password. And you dont hack forumotion. Its not allowed.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:31 pm

No, you misunderstood me. I mean, someone who can enter the forum and maybe restore my account. Someone from tech support maybe.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by DarkBlade on November 1st 2011, 10:33 pm

Oh, That is something I cant answer. Only the higher up people can..

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:33 pm

Can you recommend anyone I can talk to?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by Nera. on November 1st 2011, 10:37 pm

Hi,

Can you contact the founder of your forum?

If you can not logg in and your account is not deleted did you try to go to "I have lost my password"?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:39 pm

Nope, the founder is long gone, for months now.
And I've tried that and I get the message that my account is deactivated.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:40 pm

Can you open this forum address? Can you restore my account?
My account is: Christina

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by petros_7 on November 1st 2011, 10:43 pm

Χριστίνα if you enter from the tools that put YOU can again get back to your original account.If you know the codes and health service then you can enter

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:45 pm

Vre Petro, kalispera.
Eimai ntip asxeti. Apo pou ennoeis? Ap' ta tools apo pou?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by Nera. on November 1st 2011, 10:46 pm

She can not enter the tools since she is not the founder of the forum.

Were you the only administrator?

Can you contact the others if there were others?

Christina only English is allowed on the board.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:47 pm

I am the other administrator, apart from the founder!!

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:47 pm

Sorry for the greeklish. I was asking, using the tools, from where?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by petros_7 on November 1st 2011, 10:48 pm

Χρίστινα And you if you know the code can enter.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 10:49 pm

What code?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by petros_7 on November 1st 2011, 10:52 pm

χριστίνα I sent PM to help you as I

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 11:00 pm

Since, I don't see a way to salvage or access this forum, at least, if I create a new one, can at least the contents of this old forum can be moved to the new one?

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by Nera. on November 1st 2011, 11:02 pm

That is not possible Cristina I'm affraid.

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Re: I cannot log into my foroum and some members received e-mails that they were deleted!

Post by christina.f.69 on November 1st 2011, 11:02 pm

OK, thanks for the help anyway.

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