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Member can not log in to forum

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In progress Member can not log in to forum

Post by lh0103 on November 2nd 2011, 8:29 pm

One of my members can not login to the forum. Member have empty cache, updated and
all other things you try first. No effect..........the members profile seems fine on admin-site.

What can I do as Admin of forum ????? Question

lh0103
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In progress Re: Member can not log in to forum

Post by MrMario on November 2nd 2011, 9:35 pm

Hello,

What happens when the user trys to login?

MrMario
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In progress Re: Member can not log in to forum

Post by lh0103 on November 2nd 2011, 10:40 pm

Hi MrMario.

My member was about to type her password. Didn't work. She thought she might had forgotten it and asked for new one. Now the login-site says that the new password has been activated, but I haven't activated any password (I have disabled the funktion for new password via email). And neither the old og the new password is working for her now.
Can I perhaps do anything via the Admin-site????

Thank you for your quick respons Hello

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In progress Re: Member can not log in to forum

Post by lh0103 on November 2nd 2011, 10:46 pm

Forgot to say....it is only that one user....all the others are on the forum.

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In progress Re: Member can not log in to forum

Post by MrMario on November 3rd 2011, 12:07 am

Please donít double and or triple post. Post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button.

Does she get an error message or anything? Need more information to help you.


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In progress Re: Member can not log in to forum

Post by lh0103 on November 3rd 2011, 11:53 pm

@MrMario wrote:
Please donít double and or triple post. Post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button.

Does she get an error message or anything? Need more information to help you.


First of all..........sorry about the doubble posting Embarassed

Second....problem seems to have solved it self. My member is back on the forum.

Thank you MrMario for your quick respons bye

lh0103
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In progress Re: Member can not log in to forum

Post by MrMario on November 4th 2011, 4:14 am

Not a problem. Wink

Glad to hear its fixed.

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