Member can not log in to forum
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Member can not log in to forum
One of my members can not login to the forum. Member have empty cache, updated and
all other things you try first. No effect..........the members profile seems fine on admin-site.
What can I do as Admin of forum ?????
all other things you try first. No effect..........the members profile seems fine on admin-site.
What can I do as Admin of forum ?????
lh0103- Forumember
- Posts : 41
Reputation : 0
Language : English
Re: Member can not log in to forum
Hello,
What happens when the user trys to login?
What happens when the user trys to login?
MrMario- Helper
- Posts : 22186
Reputation : 1839
Language : test
Re: Member can not log in to forum
Hi MrMario.
My member was about to type her password. Didn't work. She thought she might had forgotten it and asked for new one. Now the login-site says that the new password has been activated, but I haven't activated any password (I have disabled the funktion for new password via email). And neither the old og the new password is working for her now.
Can I perhaps do anything via the Admin-site????
Thank you for your quick respons
My member was about to type her password. Didn't work. She thought she might had forgotten it and asked for new one. Now the login-site says that the new password has been activated, but I haven't activated any password (I have disabled the funktion for new password via email). And neither the old og the new password is working for her now.
Can I perhaps do anything via the Admin-site????
Thank you for your quick respons
lh0103- Forumember
- Posts : 41
Reputation : 0
Language : English
Re: Member can not log in to forum
Forgot to say....it is only that one user....all the others are on the forum.
lh0103- Forumember
- Posts : 41
Reputation : 0
Language : English
Re: Member can not log in to forum
Please don’t double and or triple post. Post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button. |
Does she get an error message or anything? Need more information to help you.
MrMario- Helper
- Posts : 22186
Reputation : 1839
Language : test
Re: Member can not log in to forum
MrMario wrote:
Please don’t double and or triple post. Post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button.
Does she get an error message or anything? Need more information to help you.
First of all..........sorry about the doubble posting
Second....problem seems to have solved it self. My member is back on the forum.
Thank you MrMario for your quick respons
lh0103- Forumember
- Posts : 41
Reputation : 0
Language : English
Re: Member can not log in to forum
Not a problem.
Glad to hear its fixed.
Glad to hear its fixed.
MrMario- Helper
- Posts : 22186
Reputation : 1839
Language : test
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