Changing email address
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Changing email address
Please move if posted in the wrong section.
Can you please give instructions of how members can change their own email addresses on the forum?
Can you please give instructions of how members can change their own email addresses on the forum?
Re: Changing email address
Users can change their own emails and only their own, but administrators , can change anyone's email,
Re: Changing email address
ACP --> Users & Groups --> Search users --> click on the user you want --> edit email
Re: Changing email address
Yes i see that but when i try to change users address it says invalid......
Re: Changing email address
Hello,
If you are getting an invalid message you won't be able to use it. There are some emails that are blocked such as info@ admin@ Spam@
If you are getting an invalid message you won't be able to use it. There are some emails that are blocked such as info@ admin@ Spam@
MrMario- Helper
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Re: Changing email address
When i try to type a members new email address, it goes blank and wont allow me to save.....it reverts back to old address.......
Re: Changing email address
It goes back to the old email? Did you save it?
MrMario- Helper
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Re: Changing email address
Hi,
Are you sure you are hitting the save button?
Are you sure you are hitting the save button?
Darren1- Helper
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Re: Changing email address
When i try to type in the box the old email disappears and it wont allow me to change it to the new one.... i cant even copy and paste old address as soon as i click on box. it disappears so frustrating and i thought a solution would have been found by now
Re: Changing email address
It might have something to do with the recent security update. https://help.forumotion.com/t97434-optimising-security-of-personal-data-on-forumotion-forums
Re: Changing email address
Yes slg, but normally administrators can change email adress of the users.
Guest- Guest
Re: Changing email address
RAFAJulie wrote:When i try to type in the box the old email disappears and it wont allow me to change it to the new one.... i cant even copy and paste old address as soon as i click on box. it disappears so frustrating and i thought a solution would have been found by now
The reason why were nnot qute grasping the situation is because it's working for us.
If this is exactly what is happening, I will be able to give u a few suggestions.
Access users' account on the Admin panel > Look at current email box - will have for example, name@hotmail.com > when u select the box, it disappears > you type a new email in hit save and go back to the profile.
If this is the situation;
Please clear the cache & cookies of your browser
Recheck - Im sure this won't change anything however, having a clear cache is good because some data may have changed and the cookie didnt get the full change.
Resync you forum to the DataBase. Admin panel >> general > Forum/config > Misc options* > Tick the box near the resync & save.
Now please re-try, and inform us of the results.
Darren1- Helper
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Re: Changing email address
Thank you everyone. I have resyc'd the forum. The reason why i cannot change the members email address is because it is Admin@.......... as stated above.
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