Person can't register on my forum.

by Anonymous Boy January 9th 2012, 2:49 am

This person can't register on my forum he says all it is showing is you must be connected to chatbox and stuff. I also tried to register to see if it worked and same problem

by **SLGray** January 9th 2012, 3:17 am

Please read this tutorial: https://help.forumotion.com/t35100-how-to-unlock-your-forum

Does the person see the register button?

by Anonymous Boy January 9th 2012, 3:20 am

Yes, he does. And i checked the tutorial and followed everything allow new members was already on Yes and forum construction and on holiday were on no so..

by **SLGray** January 9th 2012, 3:24 am

What exactly happens when the person tries to register?

by Anonymous Boy January 9th 2012, 3:25 am

Doesn't even show a form to enter any info just says must be logged in to access chatbox or whatever.

by **SLGray** January 9th 2012, 3:30 am

Please post your forum's address.

by Anonymous Boy January 9th 2012, 3:31 am

www.gamingpalace.forumotion.com

by **SLGray** January 9th 2012, 3:45 am

Have you added any codes or edited the templates lately?

by Anonymous Boy January 9th 2012, 3:49 am

Not that i know of.

by **SLGray** January 9th 2012, 3:54 am

It looks like the chatbox has replace the log in page.

by Anonymous Boy January 9th 2012, 4:01 am

how do i fix it

by **SLGray** January 9th 2012, 4:03 am

Do you have the chatbox activated? If you do move it to the bottom of th epage.

by Anonymous Boy January 9th 2012, 5:01 am

Alright, i will try. now it shows one at the top and bottom.

by **SLGray** January 9th 2012, 6:18 am

Show what at the top and bottom?

by Darren1 January 9th 2012, 9:01 pm

Hi,

Slg, the chatbox can appear at the top & bottom Wink

Ive just looked at your forum and have the same issue, and think I know whats gong on.
There's an iframe in your css linking to the chatbox and thus is causing it to appear on all pages. If you remove the iframe, it should correct the issue.
If it doesn't, we can always look deeper into the problem.

by Anonymous Boy January 10th 2012, 10:45 pm

I have no idea what i'm doing tbh

by Nera. January 10th 2012, 10:52 pm

Hi,

Go to your AP > General > Annonouncments and see is the iframe there. If it's there remove it.

by Anonymous Boy January 11th 2012, 9:48 am

I removed it but still no sign up form

by Sanket January 11th 2012, 12:32 pm

Have you tried using some other skin? Install a phpbb3 skin & check please?

by Anonymous Boy January 11th 2012, 11:29 pm

Okay i will try then edit this post when i have. Alright it works, but how do i resize the chatbox it's too stretched out unless the theme did that? But it worked thanks everyone for helping but just need help resizing chatbox.