Sorry, but that e-mail address is already registered to a user.

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Solved Sorry, but that e-mail address is already registered to a user.

Post by ddawgg on Wed 25 Jan 2012 - 20:43

My users are getting this error
Sorry, but that e-mail address is already registered to a user.
When they try to register. I check in the User and Group tab in the admin panel and the email they are trying to use isn't there. This also happens with Usernames. Can someone please shed some light on this for me? Forum is here if you would like to troubleshoot http://swifp.forumotion.com

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Solved Re: Sorry, but that e-mail address is already registered to a user.

Post by Nera. on Wed 25 Jan 2012 - 20:44

Hi,

Did you check AP > Users and groups > Inactive users?
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Solved Re: Sorry, but that e-mail address is already registered to a user.

Post by ddawgg on Wed 25 Jan 2012 - 21:23

Thanks that solved it. I must have overlooked that. Stupid me d'oh Mad

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Solved Re: Sorry, but that e-mail address is already registered to a user.

Post by Nera. on Wed 25 Jan 2012 - 21:26

Topic Solved & Locked
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