Registration email error "Sorry, but this e-mail address is invalid"
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Registration email error "Sorry, but this e-mail address is invalid"
First topic message reminder :
I've just kicked off a board and have started testing with a couple of people before I roll it out to the club that will be using it. The very first external test user trying to create an account on the board encountered a problem with his email address. I put in one of my spare emails just to make sure I didn't have a setup issue and it took that ok. When I go to change it, I get the same message my test user got, "Sorry, but this e-mail address is invalid".
I did a search of the forum archives and there was a thread on this from Feb 17th 2012 by aowlthd that is now locked, otherwise I would have posted to it. aowlthd posted that he couldn't get a email address ending in .NET to work.
Unfortunately where I live, the bulk of the email addresses are <name>@sasktel.net as that is the provincial telecommunications provider and the dominant player in terms of email addresses. Can you please check to see if there is a problem with .net email addresses on your spam appliance? If there is, I may have to drop this board and go to some other solution as I can't asked 80% of my club members to create new email addresses and that percentage is the people who have a <name>@sasktel.net email address.
I've just kicked off a board and have started testing with a couple of people before I roll it out to the club that will be using it. The very first external test user trying to create an account on the board encountered a problem with his email address. I put in one of my spare emails just to make sure I didn't have a setup issue and it took that ok. When I go to change it, I get the same message my test user got, "Sorry, but this e-mail address is invalid".
I did a search of the forum archives and there was a thread on this from Feb 17th 2012 by aowlthd that is now locked, otherwise I would have posted to it. aowlthd posted that he couldn't get a email address ending in .NET to work.
Unfortunately where I live, the bulk of the email addresses are <name>@sasktel.net as that is the provincial telecommunications provider and the dominant player in terms of email addresses. Can you please check to see if there is a problem with .net email addresses on your spam appliance? If there is, I may have to drop this board and go to some other solution as I can't asked 80% of my club members to create new email addresses and that percentage is the people who have a <name>@sasktel.net email address.
jamesgoodchild- New Member
- Posts : 19
Reputation : 2
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi ,
The same problem ... with the ... xxxxxx@hotmail.gr ... (as the xxxx@otenet.gr) ... !
Yesterday ... !
The same problem ... with the ... xxxxxx@hotmail.gr ... (as the xxxx@otenet.gr) ... !
Yesterday ... !
maximosm- New Member
- Posts : 16
Reputation : 2
Language : Greek - some English
Location : Greece - Athens
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello,
Can you send me these emails by PM please
Can you send me these emails by PM please
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Registration email error "Sorry, but this e-mail address is invalid"
OK ! ... look at your pm.Leeloo wrote:Hello,
Can you send me these emails by PM please
Thank you
maximosm- New Member
- Posts : 16
Reputation : 2
Language : Greek - some English
Location : Greece - Athens
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hey Leeloo
Thank you for sorting the original problem I had on my site, but I have another user now trying to register - they are getting the 'invalid email address' message again, I've tried registering them with a spare email address and changing it but it won't work.
If you wouldn't mind having a look, thanks.
Forum is www.kitchenwitchhearth.com
email that is getting the invalid message is @myfairpoint.net
Many thanks
Thank you for sorting the original problem I had on my site, but I have another user now trying to register - they are getting the 'invalid email address' message again, I've tried registering them with a spare email address and changing it but it won't work.
If you wouldn't mind having a look, thanks.
Forum is www.kitchenwitchhearth.com
email that is getting the invalid message is @myfairpoint.net
Many thanks
Tansy Firedragon- Forumember
- Posts : 75
Reputation : 2
Language : english
Re: Registration email error "Sorry, but this e-mail address is invalid"
Tansy, please send the domain to Leeloo's PM box where she can discuss it privately
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Will do Darren, thanks.
Tansy Firedragon- Forumember
- Posts : 75
Reputation : 2
Language : english
Re: Registration email error "Sorry, but this e-mail address is invalid"
I face the same problem. Some users say that their email appears invalid, even if it's working.
The only solution I found till now is to create new email. Anything else?
Address is http://histarch.forumgreek.com/
Thank you in advance
The only solution I found till now is to create new email. Anything else?
Address is http://histarch.forumgreek.com/
Thank you in advance
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi mad00lini,
I don't believe there's been any update as yet, otherwise Leeloo would've posted it
If you want you can PM leeloo (Pro-admin, link on right) the email domain,and she'll work her magic and tell you the result
I don't believe there's been any update as yet, otherwise Leeloo would've posted it
If you want you can PM leeloo (Pro-admin, link on right) the email domain,and she'll work her magic and tell you the result
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi,
My forum (http://www.clancaos.net) also does this when I am in the Administration Panel trying to change a user's email.
Please help, constantly getting "invalid email" error.
My forum (http://www.clancaos.net) also does this when I am in the Administration Panel trying to change a user's email.
Please help, constantly getting "invalid email" error.
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi Zerotheheroe,
Darren1 wrote:I don't believe there's been any update as yet, otherwise Leeloo would've posted it
If you want you can PM leeloo (Pro-admin, link on right) the email domain,and she'll work her magic and tell you the result
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
So we'll wait then. Thanx
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
I'm also having a problem with this on my forum.
http://www.soaps-n-lotions.com/
One member contacted me and she was able to register using her personal email but not her business email.
Which looked something like this....
info@business-name.com
with a hyphen between the two words of her business.
I had her register with her personal email which did work thinking I could go back in the admin pages and change her email that way. But I got the same email she did that it wasn't a valid email addy. Even though I copied the email addy directly from the properties page from the email that she sent to me.
http://www.soaps-n-lotions.com/
One member contacted me and she was able to register using her personal email but not her business email.
Which looked something like this....
info@business-name.com
with a hyphen between the two words of her business.
I had her register with her personal email which did work thinking I could go back in the admin pages and change her email that way. But I got the same email she did that it wasn't a valid email addy. Even though I copied the email addy directly from the properties page from the email that she sent to me.
krissyND303- New Member
- Posts : 2
Reputation : 1
Language : english
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi krissyND303,
Unfortunately, that entire email address is being rejected.
We have a special script that checks emails with well known spam-knowledgebases, which will reject the domain 'business-name.com' because it suspicious, even just hearing & seeing it as an email.
That script also has lines to forbid the registration of common starts of address, for example 'admin', 'info', 'complaints', 'legal' 'assistance', 'help' and many others.
The user will have to use an alternative email. Sorry.
Unfortunately, that entire email address is being rejected.
We have a special script that checks emails with well known spam-knowledgebases, which will reject the domain 'business-name.com' because it suspicious, even just hearing & seeing it as an email.
That script also has lines to forbid the registration of common starts of address, for example 'admin', 'info', 'complaints', 'legal' 'assistance', 'help' and many others.
The user will have to use an alternative email. Sorry.
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Thanks for the update Darren I appreciate that. I can completely understand why you have it set up that way. There are just way to many spammers. I happen to know this one is a legit company (they supply many of the members on my forum their ingredients for their home business) so I don't think she will mind continuing to use her personal email to be a part of the group. At least it's not a glitch then!!!
krissyND303- New Member
- Posts : 2
Reputation : 1
Language : english
Unable to access new forum
I set up a forum yesterday. After playing around with the forum, I decided to start over. Probably not the best decision and I probably could have reset enough to make the original forum work, but my vanity combined with my ignorance pushed me beyond my reason. I started over and then attempted to delete the original forum. Only this I have managed was to lock myself out the forum and not it's sitting there idle. How can I get the first forum killed/deleted?
Re: Registration email error "Sorry, but this e-mail address is invalid"
Elessar wrote:I set up a forum yesterday. After playing around with the forum, I decided to start over. Probably not the best decision and I probably could have reset enough to make the original forum work, but my vanity combined with my ignorance pushed me beyond my reason. I started over and then attempted to delete the original forum. Only this I have managed was to lock myself out the forum and not it's sitting there idle. How can I get the first forum killed/deleted?
Hello,
Please open a new topic for your issue.
Thanks !
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Leeloo: I'd be glad to open a new topic, but every time I try, I received this message:
Sorry, but only users granted special access can post topics in this forum.
Sorry, but only users granted special access can post topics in this forum.
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi Elessar,
Try opening a new topic in the 'Other Problems' section, we will gladly assist you there
Try opening a new topic in the 'Other Problems' section, we will gladly assist you there
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
A member of my forum says she created new mail and still no result. Does it have to do with firewall maybe or any other programm running?
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello,
What's exactly the error message she gets ?
What's exactly the error message she gets ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Registration email error "Sorry, but this e-mail address is invalid"
I am having this same problem, when people try to create an account on the forum I created end of last year
I had this problem when I tried to register on this forum and had to use my hotmail account instead of my regular email.
the email address @centurytel.net is being rejected as invalid
I had this problem when I tried to register on this forum and had to use my hotmail account instead of my regular email.
the email address @centurytel.net is being rejected as invalid
paulpattonproductions- New Member
- Posts : 8
Reputation : 1
Language : english
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi Paul,
Can you please post a 2nd time, to get a post count of 2, then send Leeloo (posted above) the email address so she can try to have it removed from the filter.
We have a requirement of 2 posts in order to send PM's
Can you please post a 2nd time, to get a post count of 2, then send Leeloo (posted above) the email address so she can try to have it removed from the filter.
We have a requirement of 2 posts in order to send PM's
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
paulpattonproductions- New Member
- Posts : 8
Reputation : 1
Language : english
Re: Registration email error "Sorry, but this e-mail address is invalid"
Leeloo wrote:Hello,
What's exactly the error message she gets ?
Hi, it says something like "This email address is invalid".
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
mad00lini wrote:Leeloo wrote:Hello,
What's exactly the error message she gets ?
Hi, it says something like "This email address is invalid".
Can you please PM Leeloo the address, so she can see what she can do to further assist you
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Forum address, right?
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
PM her(Leeloo) the e-mail address & the forum link.mad00lini wrote:Forum address, right?
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Registration email error "Sorry, but this e-mail address is invalid"
Yes For Me Maybe I Can Help By I Borrow Your Admin Username And Pass Because I Got 1 Forum (My Friend) Got No Error Emails And The Member Is 1196 And My Forum Never Got The Email Error And Maybe I Can Help You Modify The Settings In The Admin Panel
Re: Registration email error "Sorry, but this e-mail address is invalid"
Problem still remains. No further inform by Leeloo.
mad00lini- New Member
- Posts : 14
Reputation : 1
Language : Greek
Re: Registration email error "Sorry, but this e-mail address is invalid"
mad00lini wrote:Problem still remains. No further inform by Leeloo.
Hello,
The techs are still working on your issue, please be patient
Thanks a lot !
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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