Usernames taken?
3 posters
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Usernames taken?
I have a new forum and a few members have complained about the sign up process. Apparently when choosing a username their suggestions are rejected numerous times and they recieve a mesage saying the username has already been taken. As it is new there are not a lot of members and the names they have tried to use are not in use. Can someone explain this/how to fix it?
TNH- New Member
- Posts : 2
Reputation : 1
Language : English
Re: Usernames taken?
Hello,
Please check if they've already registered.
Admin Panel > Users & Groups > Inactive Users
Activate their accounts there.
If it doesn't work, can we have a link to the forum?
Please check if they've already registered.
Admin Panel > Users & Groups > Inactive Users
Activate their accounts there.
If it doesn't work, can we have a link to the forum?
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
TNH- New Member
- Posts : 2
Reputation : 1
Language : English
Re: Usernames taken?
Hi, this could also be due to the security feature. Try turning it off at:
1. Administration Panel (advanced mode)
2. General Tab
3. Security (on the left, under Forum)
4. Select 'Unauthorize subscriptions made with the most commonly used spam usernames. : No'
1. Administration Panel (advanced mode)
2. General Tab
3. Security (on the left, under Forum)
4. Select 'Unauthorize subscriptions made with the most commonly used spam usernames. : No'
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