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Help Me With Logging InTo BackUp Utilities

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In progress Help Me With Logging InTo BackUp Utilities

Post by sofpedia April 15th 2012, 4:26 am

I'm trying to log in to

https://www.forumotion.com/en/utils

But only one time I get this messenger : The maximum number of 20 log in attempts has been exceeded. You are not allowed to log in for the next 360 minutes !

I Wait for 10 hour and log in again ! But every thing happen the same ! I'm very confuse ... I'm really need backup because my forum was DELETE by someone has hack my account !

I Change the password of my account in my forum . Every thing is Ok ... i can use my account in my forum but i can't access https://www.forumotion.com/en/utils for backup my forum ! I Think I Use Right The Creation e-mail address and Also Password !

Please help Me ... Thank you ...
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In progress Re: Help Me With Logging InTo BackUp Utilities

Post by Guest April 15th 2012, 6:30 am

There is the same problem:
https://help.forumotion.com/t107581-help-with-logging-into-utilities#702723

Hey, a moderator here, this should be Pro Admin I think. Thanks. Smile
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In progress Re: Help Me With Logging InTo BackUp Utilities

Post by Jophy April 15th 2012, 7:26 am

Coddy wrote:Hey, a moderator here, this should be Pro Admin I think. Thanks. Smile
Please don't give me orders I know what to do Lol

Hello,

As for this issue, I suggest you to contact our pro administrator(Leeloo) and send her information containing your forum link and forum's creation e-mail and explain the situation to her Wink Hopefully she'll be able to assist you on Monday when she get back on work. Thank your for your patience. Smile
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In progress Re: Help Me With Logging InTo BackUp Utilities

Post by sofpedia April 16th 2012, 11:14 am

yes i just send her the information ..... I Hope she read it soon ! Thank you very much Jophy .
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