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Personalize Domain in our forum keep removing itself

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Post by KenGamer April 16th 2012, 6:42 am

Hi,

Our personalize domain www.AethGuild.com in our forum aeth.darkbb.com

We already have it set up and running, it was fine for 1 day or 2 and then it removed the domain itself from the forum admin and i have to re-save it to get it work as www.aethguild.com again.

Can you tell me what causing it to remove the personalize domain itself?

Thank you.

ken
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Post by Shadow April 16th 2012, 10:55 am

Hello !

The problem that occured is fixed and you shouldn't have this issue from now.

Thanks a lot Very Happy
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Post by KenGamer April 16th 2012, 10:58 am

Thanks a lot Smile what was the problem though? i am still curious to know. lol
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Post by Shadow April 16th 2012, 11:36 am

Hello,

You had a domain name before that you have let expire. But as you never deleted it, our system kept it as your domain name and dissociated your new domain name every 2 days.

Thanks
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Post by KenGamer April 17th 2012, 5:52 am

Hey Leeloo, now i know why Smile haha

Okay heres another issue. If you go to www.AethGuild.com the website icon is still other icon.... And i already set our favicon in the setting but its not changing.

How can i fix the Favicon to change to our forum's favicon? It still stick to the domain company's favicon Sad

Thank you
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Post by SLGray April 17th 2012, 6:05 am

Did you save the change after you changed the favicon?


Personalize Domain in our forum keep removing itself Slgray10

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Post by KenGamer April 17th 2012, 6:07 am

Yes i did of course Smile It was working in the expired domain name we use before, but after change to this domain name now and it wont work anymore.
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Post by Jophy April 17th 2012, 11:30 am

Hello,

I viewed your forum and your favicon is not the default one or the company's favicon, it was a different one(blue favicon I must say).
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Post by KenGamer April 17th 2012, 11:39 am

hello, it is for www.AethGuild.com but not at AethGuild.com

I dont know why its different with www and without www but it just different -_-

Can someone teach me how to fix it please? thank you so much!
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