forgot password never works
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forgot password never works
Just wanted to bring up an issue and see if anyone else heard about this.
Whenever my users on the forum try to use the forgot password feature.
It will email them the the new pass and user name and when they try to log in it still wont work.
The only way to fix it is to go manually to their acct re-set the pass from the admin control and email it to them.
Why is it doing that?
Is there some kind of a time frame they have to wait so the servers update or something?
Whenever my users on the forum try to use the forgot password feature.
It will email them the the new pass and user name and when they try to log in it still wont work.
The only way to fix it is to go manually to their acct re-set the pass from the admin control and email it to them.
Why is it doing that?
Is there some kind of a time frame they have to wait so the servers update or something?
myforum- Forumember
- Posts : 97
Reputation : 1
Language : English
Re: forgot password never works
having the same issue
AlexisLightning- New Member
- Posts : 6
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Language : English
Re: forgot password never works
I believe it doesn't work as intended.
Sanket- ForumGuru
- Posts : 48766
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Location : Mumbai
Re: forgot password never works
Well you see Sanket, i forgot my password to my forums in addition to editing tools since its the same. I sent a pm to Jophy so hopefully my issue will be resolved.
AlexisLightning- New Member
- Posts : 6
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Language : English
Re: forgot password never works
Sanket wrote:I believe it doesn't work as intended.
Why would "forgot my password" wont work for my users?
So what's the point of having it?
And if we don't have it. we need it. because everytime they forget the password they need to be able to re-set it on their own. ?
myforum- Forumember
- Posts : 97
Reputation : 1
Language : English
Re: forgot password never works
I know its super dumb, i cant even contact an admin for help. Sanket disabled pm, Josphy seems not be online for over a day and the third admin wont allow to send pms in 7 days.
AlexisLightning- New Member
- Posts : 6
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Language : English
Re: forgot password never works
Sorry to hear I hope they help you.
And hopefully someone can clear up why normal users on my forum can't use the "forgot my passowrd" feature.
And hopefully someone can clear up why normal users on my forum can't use the "forgot my passowrd" feature.
myforum- Forumember
- Posts : 97
Reputation : 1
Language : English
Re: forgot password never works
thnx, i dont even know why its so hard to get an admin to assist you.
AlexisLightning- New Member
- Posts : 6
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Language : English
Re: forgot password never works
AlexisLightning, I am sorry for the delay but all admins have a life too. I myself am not feeling alright since the past few days & wasn't in a state to reply to PM's so i had closed them.
Jophy, will get back to you when he reads your PM. We can't be here 24 x 7. So please be patient.
myforum, i will ask Leeloo about the problem of the forgot the password. thing
Jophy, will get back to you when he reads your PM. We can't be here 24 x 7. So please be patient.
myforum, i will ask Leeloo about the problem of the forgot the password. thing
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: forgot password never works
Hello,
That's weird... I've made some tests and didn't had any problem.
I need more info about the issue please, where are you all from ?
What doesn't work, the new password or the link in the email ?
That's weird... I've made some tests and didn't had any problem.
I need more info about the issue please, where are you all from ?
What doesn't work, the new password or the link in the email ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: forgot password never works
In simple terms i made a forum, i'm admin, i forgot my password and cannot access my account because admins cannot reset their own passwords. The hard part is its hard to contact anyone for help. I know people have a life, but sometimes people need something urgently as well as having waited over 3 days. As other members complained, why disable this function? Why cant admins reset their own passwords? This is where an issue is created.
AlexisLightning- New Member
- Posts : 6
Reputation : 1
Language : English
Re: forgot password never works
OK but I'm an admin and I'm here to help you now.
Can you please answer my questions ? I need to more about your issue.
Can you please answer my questions ? I need to more about your issue.
Leeloo wrote:Hello,
That's weird... I've made some tests and didn't had any problem.
I need more info about the issue please, where are you all from ?
What doesn't work, the new password or the link in the email ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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