Cannot restore back up

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In progress Cannot restore back up

Post by bb0y on Tue Oct 02, 2012 8:45 am

Hello,

I have the follow problem with my forum, few days ago i change something to my theme and i make it a mess, so i try to go and restore back up from the founders forum utility, i log fine, i go to the back up area i choose Theme and after on other bot i dont have any option like date/time to restore, but in my admin panel say the back up is enabled. any suggestion or help ?

Thank you very much.

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In progress Re: Cannot restore back up

Post by Shadow on Tue Oct 02, 2012 9:24 am

Hello,

Can you please provide your forum's URL and the date of the backup you want ?
I'll try to see if I can do something to retrieve it Smile
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In progress Re: Cannot restore back up

Post by bb0y on Fri Oct 05, 2012 6:14 am

Still no solution to my problem Sad

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In progress Re: Cannot restore back up

Post by Sanket on Fri Oct 05, 2012 6:23 am

Leeloo wrote:Hello,

Can you please provide your forum's URL and the date of the backup you want ?
I'll try to see if I can do something to retrieve it Smile
She needs these details.
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In progress Re: Cannot restore back up

Post by bb0y on Fri Oct 05, 2012 6:38 am

I have send the info she request on PM and she say is some problem with your servers and was about to be solve...but until now is nothing solve

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In progress Re: Cannot restore back up

Post by Shadow on Fri Oct 05, 2012 7:03 am

I already explained via PM that there were a glitch with your backups, they aren't available for the moment.

I'll let you know when I have anything new.

Thanks
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In progress Re: Cannot restore back up

Post by bb0y on Fri Oct 05, 2012 7:13 am

Leeloo wrote:I already explained via PM that there was a glitch with your backups, they aren't available for the moment.

I'll let you know when I have anything new.

Thanks

i totaly understant you, and i respect you try to do your best to solve the problem, but i cant say the same for my community ppl.

Will waiting your news as soon you have.

Thank you

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In progress Re: Cannot restore back up

Post by Shadow on Fri Oct 05, 2012 7:19 am

I understand, I hope to have better news soon.

Thanks for your patience Smile
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In progress Re: Cannot restore back up

Post by EduardoCNC on Fri Oct 05, 2012 11:07 am

Try using Forumotions Utilities and you can restore it.
https://www.forumotion.com/en/utils/

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In progress Re: Cannot restore back up

Post by SLGray on Fri Oct 05, 2012 1:12 pm

EduardoCNC:

That is the issue, there are no restore dates available.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Cannot restore back up

Post by Shadow on Tue Oct 09, 2012 3:07 am

Hello,

This issue should be fixed now Smile
Can you please confirm ?

Thank you !
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