members get disconected

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In progress members get disconected

Post by TURBORACER on November 1st 2012, 8:16 pm

hey i have this last remaining iseu that when a member on my forum logs in and checks the profile status or so the have to log in again i have had complaints about it and nead this sorting so they only nead to log in 1s thanks
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In progress Re: members get disconected

Post by Jophy on November 2nd 2012, 7:13 am

Hi,

Advice them to clear their cache:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Or to use other browsers too.
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In progress Re: members get disconected

Post by APE on November 5th 2012, 5:38 pm

ask your members if they are ticking the remember me / Log on automatically box if they are not doing this ask if that can do it and see if the problem still comes up if not then its just timing out
or you could go in

Apes Quick Fix

ACP
Users & Group TAB >>
Users >> Users options >>
Time in minutes before a member is considered "Offline" :
set to 60 mins or more

Save

This should fix your problem,

Your Friendly Helper Ape
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In progress Re: members get disconected

Post by Shadow on November 6th 2012, 9:38 am

Hello,

Your users have to log in again when they are checking the profile status only or any page randomly ?
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