User - suspicious activity message

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In progress User - suspicious activity message

Post by lisa1302 on November 10th 2012, 5:31 pm

Hello, hope someone can shed some light on this

One of my users tried to log on via their laptop and got a message to say their account was blocked due to suspicious activity - it sent her to another page and asked to enter some code, which it said was wrong and still wouldn't let her in

She logged in fine on her phone

I suggested she may have a virus on the laptop as I have never heard of this before and there is nothing on the administration panel against her account to suggest anything going on

I have asked for screen prints and details which she will get later...but in the meantime does anyone know if this is a forumotion thing or does it sound like a virus?

Many Thanks


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In progress Re: User - suspicious activity message

Post by Sanket on November 10th 2012, 6:22 pm

Its a forumotion thing. Ask her to fill in the details & she should be able to login normally.

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