Problem buying credits with paypal

hi, i went to buy more credits to remove the ads on my forum. i went to use paypal but got this error -
"This payment cannot be completed and your account has not been charged. Please contact your merchant for more information.

Return to merchant and try a different payment method
We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available)."

i've used paypal before to buy credits with no problems. i'm assuming Forumotion is the 'merchant'?

I have forwarded the problem to the concerned person. Until then, can you post a screenshot of that error?

Hello,

Thanks for the report.

As Sanket said, I'll need a screenshot of the error message you get.

thanks guys, i really appreciate it.

Hello,

That can happen sometimes. Don't worry, you haven't been charged

You should try later to purchase your credits and let us know.

Thank you !

ok i'll keep trying. thanks!

Okay, let us know when its solved.