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Domain name and credit problem

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In progress Domain name and credit problem

Post by elysianpk February 10th 2013, 10:04 am

I bought my Domain name
Code:
Fri 8 Feb 2013 - 18:45
and I still haven't gotten it yet? also for my credits it says I have -1600 when I only bought 1600 for $19.09 USD using paypal, then I only bought the domain name that cost 1600 so I should be at zero. and on my history page it's showing it took out two 1600 for domain names.
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In progress Re: Domain name and credit problem

Post by Sanket February 10th 2013, 2:11 pm

It takes around 2-3 business working days for the domain to start working. Please wait until tuesday.
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In progress Re: Domain name and credit problem

Post by elysianpk February 10th 2013, 2:14 pm

Sanket wrote:It takes around 2-3 business working days for the domain to start working. Please wait until tuesday.

Thanks as for my credits?
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In progress Re: Domain name and credit problem

Post by Sanket February 10th 2013, 2:21 pm

Just wait until you get your domain name gets booked. If it still shows -1600, then we will report the problem.
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In progress Re: Domain name and credit problem

Post by elysianpk February 10th 2013, 2:24 pm

Sanket wrote:Just wait until you get your domain name gets booked. If it still shows -1600, then we will report the problem.

Alright thanks for your help
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In progress Re: Domain name and credit problem

Post by Shadow February 14th 2013, 9:58 am

Hello,

Please provide your forums URL.

We will fix the credits issue.
If you are at -1600 credits, it means that the payment was made twice (because of a page refresh or something like that).
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